Practise your next sales conversation

Ever had someone ask, "Why are you more expensive?" and wished you'd had a better answer?

Here's a simple thing to try with ChatGPT this weekend.

Ask it to play a potential customer who's interested in your business but isn't convinced yet. Then practise the conversation one message at a time.

You don't need a long setup. Use a fictional customer and leave out any private customer details.

Try this prompt:

"Let's practise a sales enquiry. I sell [product or service] to [type of customer]. It costs [price] and includes [what they get]. Play a fictional potential customer who's interested but hesitant. Ask one question at a time and wait for my answer. Challenge vague answers politely, and don't invent facts about my business. After five replies from me, step out of character. Point out where I was clear, where I dodged the question, and one answer I could explain more simply. Start with a question about price."

Reply as you normally would. If you get stuck, have another go at that answer rather than asking ChatGPT to do all the talking.

Keep in mind that this is made-up practice, not evidence of what your actual customers think or what they'll buy.

Which question would you most like to feel comfortable answering: price, results, or "Why should I choose you?"

8 comments

Practise your next sales conversation