5h • 🐛 Questions
Issues since the weekend
Hey, I’ve had a bunch of issues since the weekend and the platform isn’t really usable at the moment.
AI is taking 10+ seconds to respond when a contact answers the phone and the contact says hello multiple times
Talk speed & voice emotion isn’t updating when adjusted
Most voices talk speed are naturally faster than a person would talk (adjusting it doesn’t change anything)
Voicemails aren’t being detected and calls are going for 5-25 minutes before stopping
AI sometimes splurting out random stuff that’s way down in prompt to start the conversation
Inaccurate amount of dials on dashboard - no answers being missed is my guess as it says 50% answer rate
AI not initiating the conversation on pickup by speaking first when that setting is turned on. Just silence for 10+ seconds
Voices are changing. ‘Anna - Natural & Conversational’ was an Australian, now is an Indian
Because of these issues calls aren’t worth sending out to leads. Are these issues from V3 and is there any way to get them fixed asap so the platform is usable?
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Issues since the weekend
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