Mine is loading but nothing happens ? Anyone experiencing the same ?

Seems like my agent never follows a consistent flow and does things differently everytime I test it, anyone else have this experience and what's the solution?

Hoping someone has run into this. Our agency has the Assistable agency-level connection set up on our own GHL. In the past, I've been able to install Assistable on a subaccount inside an outside agency as a direct connection without issue. The last several attempts, the install flow defaults to the agency-level selection. Subaccount/location isn't presented as an option — agency is the only choice available to proceed. When I follow through, it wipes out my existing agency connection on my own GHL. Then I'm stuck in a loop trying to restore my agency connection, and I still can't get a direct connection on the outside subaccount. This isn't isolated to one outside agency — it's happening on every outside subaccount I try. Support docs don't reflect the current install flow, so I'm not sure if something changed on the Assistable side, the GHL side, or if there's a step I'm missing. Anyone else seeing this? What's the current correct path to direct-connect a single subaccount that lives under an outside agency without nuking my own agency connection?

Outbound campaign. I have it set in Assistable - Contact Initiates: AI will remain silent until the contact speaks first. (See Image). But the AI is not speaking until the contact speaks TWICE. Anyone have a solution? We have added some wording to the prompt but still not working. Thanks.

The call is answered, I hear background noise, but assistant is not speaking