Almost Lost This Client in 72 Hours (And How We Saved It)
My partner and I landed a nice project to reactivate dormant leads with Voice AI for a roofer. I was pretty excited until I saw the first few results: -95 calls made... 1 booking. The client was disappointed. We were disappointed. Here's the thing, it wasn't the AI that was broken. It was the leads. With reactivation campaigns, lead quality matters more than anything else. And these were old, disengaged leads. Stone cold. We were losing the client. Honestly, I thought it was over. Then he mentioned something: "I'm starting to run ads next week." That changed everything. We took the same system and rebuilt it around fresh leads plus: -Integrated with his CRM (HighLevel) -Built automations to call twice a day for 5 days if not answered -Added a custom dashboard to track stats -N8N running in the back end to orchestrate bookings The results were night and day (check screenshot) -37 calls answered -9 bookings 🔥 Next steps: -Listening to call recordings and optimising further -Split testing frequency to find the limit (like calling 4 times a day vs 2) -Building a nurturing email sequence for better reactivation next time The lesson: Don't get discouraged if the first campaign doesn't work. Keep your mind open and adapt FAST. Sometimes the problem isn't the tool. It's where you're pointing it. If you want to know more about how we built this or see the automation flow, DMs are always open! 🔥