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Created by Shana

CC
Community Cultivators

Private • 1 • Free

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Skool Community

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High-Ticket Synthesizer School

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C O M M U N I T Y

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32 contributions to Skool Community
Automatic Course Access
Can I automate unlocking course access for specific people utilizing a zap? Basically I recommend to clients to only unlock content once the onboarding course/steps are complete. Is there a way to automate this in Skool?
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New comment Jun 27
1 like • Jun 27
@Erika Kulpina thanks! Is there a way to trigger from Skool to zapier when a course is complete? Otherwise, they'd have to submit a form or something to generate the trigger to zapier to give them the tag.
FREE v PAID COMMUNITY
"They" say people who pay pay attention, but is that actually true? As a consumer, do you find yourself staying engaged with communities you're paying for but disengaging from free communities? If the value in the free community is just as good if not better than the paid, would the fact that it's free subconsciously impact how you show up?
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New comment 14d ago
1 like • Jun 25
@Brooke Nolly Thanks for your thoughts and for diving into that episode! I have a higher ticket group consulting program and community for established membership owners. It's 100% focused on retention. That's going really well. I have my community training course, Cultivate, on evergreen but it doesn't have a community component to it. I love to help and really want to be able to help more starting online business owners create really amazing communities from the start. I don't need to charge but want to set people up for success.
1 like • Jun 26
@William Johnson there's definitely an inherent perceived value when it comes to price. It's easier to overdeliver in free, but also easier for you and the community to become disinterested because you have little invested.
Boost your community engagement
Notes from Shana Lynn podcast (watch on YouTube) with Sam Ovens: 👉Most important elements in building a community: - Having a commune cause (culture, vision or purpose) - Defined believes and boundaries (identity) - Communication (one2one, one2many, each others) - Connection (starts from safety) 👉How to measure safety: - Trust them first (say what you do and do what you say) - Integrity (authenticity) 👉Safety issue if this happens: - Members stops sharing there concerns, asking questions...(safety broken by leader or other members) - In that case leader responsibility is (as a group not to individual) to protect the community 👉Four phases to build a community: - Forming (uncertain phase): members are silent trying to figure out boundaries (like kids in playground for 1st time) - Storming: growth - Norming: protect community if rules broken (we don't do that here) - Performing: members start collaborating 👉Negative feedback is healthy: - Don't delete (because fear of spread...) negative comments if you want improvement - I you want to delete, open a new channel (phone call...) about this negative comment - Necessary iteration phase to build successful community (and the product...) - By nature we want things that we don't have - Beta stage (fixe bugs) that never ends (encourage feedback loop) 👉Clarity: - Comes from strong leadership (if not you, so will be someone else) - Stops showing up (not replying to negative feedbacks, get bored, overwhelmed...) - Clear cause 👉Avoid the trap of being burnt: - Encourage colloboration between members (invite connections) - Create spaces for your community (platform, live event, zoom calls...): let members shine (being experts) - Encourage members retention by recognition (thanks for comments...) - Pay attention to your ego: I am the only expert - Pay attention to greed: It's mine (but it's about the members not you) - Want control (fear of being canceled...) - Difficult to maintain (under the gun to produce content like on Tik Tok...)
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New comment 17d ago
1 like • Jun 25
Hey @Tarik Jem ! Thanks for making the insights from my chat with Sam more accessible to the group. You rock!
Reduced pricing
Do we have the ability to have members pay a higher price for a short period of time like 3 months and then that price gets reduced if they stay beyond the initial 3 months?
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New comment May 19
How many DM's does an "innocent" person send in 1-week?
Imagine you're a member of some groups (not the owner or admin). Somebody "innocent", not somebody trying to sell people stuff... How many new people would you start a DM conversation with in 1-week?
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New comment Feb 15
1 like • Feb 14
It depends. Is this initiating a new DM convo or back and forth? Back and forth could be a ton but initiating a lot of DMs with people you aren't already connected with is where the red flags come.
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Shana Lynn
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203points to level up
@shana-lynn-9262
I help online program owners keep their customers longer with proven community and retention strategies. shanalynn.com

Active 19d ago
Joined Oct 28, 2022
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