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3 contributions to Brendan's AI Community
Dark Truth about Voice AI
If you think, "May I grab your phone number" and "May I grab your email" in the prompt can capture the phone number and emails in real life with 95% accuracy, you are in living in dreamworld. The real world voice ai is bloody hard. I had no idea, when I focused only on voice ai when everyone else was building 100 other automation to sell. However, there was something about the voice ai as technology that made me quit my high paying cybersecurity job at Amazon, ignore all other automation and solely focus on the nitty gritty details of prompting, STT, TTS and retell/vapi settings. Three months and working with niches like immigration, insurance, beauty, entertainment etc , listening to 1000+ real calls with different accent, tone, pronunciation, I can tell you that building a voice ai agent to either increase the sales or save the cost on operations/support takes 4-6 weeks of intense efforts of listening to the calls, tweaking the agent and making it 95% accurate at least. If you are in voice AI space, would love to connect, share and learn from your exp. https://www.linkedin.com/in/connectwithamitgupta/ Sharing the phone number capture prompt after 10+ iteration which is proving to be 97% accurate so far. Feel free to tweak and use it, if you need. ***********Prompt starts*********** #Phone Number Collection Protocol: ## Format Knowledge **Australian Numbers (10 digits total):** - Mobile: 04XX XXX XXX - Landline: 02/03/07/08 XXXX XXXX - International: +61 (drop leading 0) **Indian Numbers (10 digits total):** - Mobile: 6/7/8/9XXXXXXXXX - Landline: Area code (2-4 digits) + subscriber number = 10 total - International: +91 + 10 digits **UAE Numbers:** - Mobile: 05X XXXX XXX (9 digits total) - Landline: Area code (1-2 digits) + 7 digits = 8-9 digits total - International: +971 + local number ## Capture Process 1. **Request**: "Can I please grab your phone number for a call back?" 2. **Listen for**:
0 likes • Jun '25
Maybe try having the Voice AI send an SMS mid call w/ Link to an opt in
Setting up Squads on ⚡Vapi?⚡
Question for anyone who has set up squads: Is it possible to create a top level "manager" voice agent, which can then route the caller through to 4-5 different niche voice agents (each with access to different tools)? And run the agentic system from 1 phone number?
0 likes • Dec '24
What would be the value of doing it that way vs having one agent trained on all the tools and data you need? Unless i'm not getting your need, seems like it would only result in more friction for the end user.
1 like • Dec '24
@Gareth D gotya thanks for the response, I feel your pain. hopefully as the models evolve that need will go away. Maybe it just needs to be able to access separate , verticalized knowledge bases
Partner for AI voice bot development needed
Hi, I am looking for a partner to build a voice bot for outbound calls for real estate agency in GCC. The goal is to answer the inquiries immediately, provide relevant info and book and appointment. System will be connected to CRM which has data about all 1800 properties, connected with WhatsApp to send details about properties and reminders. Finally, the system must work in English and Arabic. Requirement for a partner: An already implemented production solution (can be from another industry) is to be presented as a reference to the client. For any more info please reach me directly.
0 likes • Dec '24
Hey Igor, what is your CRM? I'd be interested in maybe taking this project on.
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Sam Rexford
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@sam-rexford-2481
affiliate marketer

Active 54d ago
Joined Dec 10, 2024
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