1. Take responsibility before having authority. They lead without waiting for permission. 2. Detect what the system doesn't see. They see the problem that the process hasn't yet recognized. 3. Understand the human impact of their decisions. They don't just perform tasks; they take responsibility for the consequences. 4. Make uncomfortable decisions when it would be easier to do nothing. Leading is almost always harder than getting things done. 5. Refuse to hide behind "it's not my area." They know that real problems don't respect organizational charts. 6. Protect purpose over procedure. They follow rules, but they defend the meaning. 7. Act as if the company were theirs. Because, in that moment, it is. 8. Do more than expected, even when no one is watching. They don't seek recognition; they seek to make things right. 9. Make the extraordinary the standard. An isolated act is heroism; Repeating it creates a culture. 10. Encourage others to dare to lead as well. True leadership isn't centralized, it's contagious.

Up to now, I’ve always used official access methods (Business Manager, delegated access, user invites, etc.), which has worked well. Lately, I’ve been considering option #2: using password managers (like 1Password, Bitwarden, etc.) to handle access in a more flexible way when needed. Have any of you used this approach with clients? Any pros / cons I should be aware of? Appreciate your thoughts! Alex

Short answer no and here is why.

📍 Location: Remote ✅ Only for people based in: Belgium, France, or the Netherlands 🗣 Language: Dutch and/or French (French-only is OK for France) ⏱ Hours: Flexible (part-time to full-time possible) 💰 Compensation: Base + performance-based (discussed) ⸻ Who we are We work with construction and renovation companies to help them generate consistent, high-quality inbound leads. No shared leads. No platforms. No vague promises. Everything is built around clear communication, proper qualification, and real conversations with business owners. We are a small, performance-driven team that moves fast and works clean. ⸻ What you’ll do You are the first point of contact with interested construction companies. • Send short, professional B2B messages • Call interested contacts • Ask a fixed set of qualification questions • Filter who is a fit and who isn’t • Book qualified appointments 👉 Not every conversation becomes an appointment — that’s normal. 👉 Your role is qualification, not convincing. ⸻ What you will NOT do • No hard sales • No negotiations • No ads management • No technical work ⸻ Who you are • Fluent in Dutch and/or French • Comfortable on the phone • Able to lead structured conversations • Follows scripts and processes precisely • Works independently and consistently ⸻ This is NOT for you if: • You struggle with rejection • You try to “win” every call • You need constant reassurance • A “no” affects your focus ⸻ This IS for you if: • You understand rejection is part of the process • You care more about results than appearances • You stay objective and keep moving • You enjoy talking to entrepreneurs ⸻ What we provide • Scripts • Training • Clear guidelines • Full operational support ⸻ What we offer • Fully remote • Flexible hours • Fast onboarding • Fair compensation • Growth opportunities based on performance ⸻ Interested? Send “SETTER” via DM. You’ll receive a few short questions to see if this is a fit.

Just spent 2 hours engaging with clinic owners on LinkedIn. Here's what I'm seeing: The gap between clinical excellence and patient reach is massive. Brilliant practitioners with 10+ years of experience are struggling with the operational side while their calendars have gaps. Three patterns keep showing up: 1. Premium clinics with beautiful websites losing 80% of calls to competitors who just rank higher on Google Maps 2. Technology that technically works but creates daily friction because it does not match how the clinic actually operates 3. Owners competing on price instead of outcomes, which erodes margins and authority The solution is not more marketing. It is operational excellence that lets quality practitioners focus on what they do best. When you never miss a call, follow up consistently, and remove booking friction, you stop competing on price and start competing on experience. 2026 is about depth over noise. Quality plus visibility working together. What operational gaps are you seeing in your market?