Just finished setting up a database reactivation workflow for a chiropractor client
Hereโs the exact step-by-step workflow I used to bring his pipeline back to life (inside GoHighLevel ๐) GOAL: Book 10โ30 appointments this week using only the existing database STEP 1: Workflow Trigger - Trigger: Contact tag added โ Reactivation โ July 2025 - (You can bulk tag old leads via Smart List or manually) ๐ฌ STEP 2: Send Initial SMS Hey [First Name], weโre reopening a few limited adjustment spots this week for old patients โ want me to save you one? Just reply YES. STEP 3: Wait 1 Hour (If No Reply) ๐ STEP 4: Follow-Up SMS (Reminder) Totally cool if nowโs not a good time! Just reply YES if youโd like me to send over the details. Spots usually fill fast. ๐ ๐ฉ STEP 5: Wait 1 Day โ Then Email Follow-Up Subject: Still interested in feeling better, [First Name]? Just wanted to check if youโre still dealing with [insert common pain โ back pain, neck stiffness, etc.].Weโve got a few priority appointments open this week for returning patients โ let me know if youโd like to claim one. โ
STEP 6: Add Tags Based on Responses - Replied โ Yes - Booked โ Consult - No Response - Not Interested This helps for re-targeting later with fresh offers or reminders. Bonus: Add Call Connect Action If they reply โYes,โ the system sends an auto notification to front desk to call them instantly (Speed-to-lead = ๐) Want to setup this workflow? Drop a ๐ or DM โ (works for med spas, dentists, coaches too). The gold is always in the list ๐ฅ