Just finished setting up a database reactivation workflow for a chiropractor client
Here’s the exact step-by-step workflow I used to bring his pipeline back to life (inside GoHighLevel 👇) GOAL: Book 10–30 appointments this week using only the existing database STEP 1: Workflow Trigger - Trigger: Contact tag added → Reactivation – July 2025 - (You can bulk tag old leads via Smart List or manually) 💬 STEP 2: Send Initial SMS Hey [First Name], we’re reopening a few limited adjustment spots this week for old patients — want me to save you one? Just reply YES. STEP 3: Wait 1 Hour (If No Reply) 🔁 STEP 4: Follow-Up SMS (Reminder) Totally cool if now’s not a good time! Just reply YES if you’d like me to send over the details. Spots usually fill fast. 😊 📩 STEP 5: Wait 1 Day → Then Email Follow-Up Subject: Still interested in feeling better, [First Name]? Just wanted to check if you’re still dealing with [insert common pain — back pain, neck stiffness, etc.].We’ve got a few priority appointments open this week for returning patients — let me know if you’d like to claim one. ✅ STEP 6: Add Tags Based on Responses - Replied – Yes - Booked – Consult - No Response - Not Interested This helps for re-targeting later with fresh offers or reminders. Bonus: Add Call Connect Action If they reply “Yes,” the system sends an auto notification to front desk to call them instantly (Speed-to-lead = 🔑) Want to setup this workflow? Drop a 👇 or DM — (works for med spas, dentists, coaches too). The gold is always in the list 💥