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6 contributions to Assistable.ai
🚨 Assistable Knowledge Base Issues 🚨
Hey guys, I linked my knowledge base (as text) to my voice agent in Assistable, but my agent isn't able to answer any questions (appears to not be able to accurately extract the info in the KB). There's nothing in the prompt prohibiting the agent from answering and the knowledge base has been configured correctly.
🚨 Assistable Knowledge Base Issues 🚨
0 likes • 1d
@David Savage thats what itsw given you, a pretty comprehensive overview of everything on the site, it depends what you are trying to achieve though? are you wanting individual product information? and articles etc. I see you mention its a clients site, if that is the case I would go to the source of the data rather than just scraping a site?
0 likes • 8h
@David Savage you'll need to use a specialist paid scraping tool, I would probably recommend brightdata or scraping bee. however I would make sure that this is really needed first, I didnt see anything in your prompts that would make me think you needed to do that? For the tasks below I assume you have got a pretty big knowledge base connected already? or are you trying to get enough information from the website to action all of below? 2. Identify the user's automation needs by asking about: - Their industry or manufacturing sector - Current automation challenges they're facing - Specific components or solutions they're interested in (servo motors, robotics, etc.)- Project timeline and requirements 3. Based on their needs, provide tailored information about relevant Electromate products: - For motion control inquiries, discuss servo/stepper motors, drives, and controllers - For robotic automation, highlight six-axis robots, cobots, and accessories - For mechatronic solutions, explain positioning systems, actuators, and feedback devices - For early research: offer to send relevant whitepapers or product catalogs via send_email - For immediate needs: Direct them to the online store or create_task for a sales representative to follow up I played around with a few questions from the kb I scraped and its capable of providing information at a receptionist level but definitely not in-depth engineering automation knowledge.
HUBSPOT - Has anyone integrated?
Hey team, Hope you are all having an amazing start to the week. I have a client that is reluctant to move away from Hubspot (I will get him eventually, I know it!), has anyone managed to integrate Assistable with Hubspot? Any pointers for what I should be looking out for or a general pointers would be greatly helpful. Appreciate any light you guys can throw on this! KR, Vish.
0 likes • 1d
following
Voice Widgets don't appear to be working??
Is anyone else having issues right now? I'm not getting any output from Voice Widgets?
0 likes • 1d
@Luke Houk no I havent created a ticket for it yet, as hoping it was just going to come back online, I did flick old hallie bot a mesage though.
Whitelabeled and Branded Support Docs? Yes please!
@Bernie White just joined Assistable as our new CRO and he didn’t come empty handed. He brought gifts. Like Santa. But for SaaS. First up: a fully built gray-labeled support docs library you can swipe today → https://aisupportdocs.com/ Yes, today. No setup. No excuses. Now here’s the kicker we’re thinking about letting you brand this whole library for your SaaS. Your logo. Your domain. Your vibe. But first… we wanna know: 👉 Would you want it? 👉 What would you pay for it (one-time)? Drop “Branded” in the comments if you’re in. Here's a peek at what it could look like with your name on it: Support.leadindicator.ai And with the full team assembling, we’re just getting started. Soon, this thing will be so loaded your clients won’t even remember how to fail.
Whitelabeled and Branded Support Docs? Yes please!
0 likes • 2d
Branded
AI Sound
Hey, is their anyway to make the AI in assistables speak up like a volume knob aside from the phone volume.
0 likes • 3d
following
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Josiah Murray
2
15points to level up
@josiah-murray-9909
Jos

Active 2h ago
Joined Dec 16, 2025
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