I have an AI voice agent that calls leads immediately after they submit a form from Facebook ads. The goal is to qualify these leads and book appointments in a calendar. My question is, if a lead says, "Call me back; I'm busy," how can I ensure the AI processes this request and calls back? Should the AI ask the lead for a specific time to call back and schedule it in the same calendar, or do you have a different approach in mind?

Hey everyone 👋 I’m facing an issue where my AI receptionist isn’t capturing email IDs accurately during calls. For example, when a caller says “hari10@gmail.com”, it gets transcribed as “harry ten @ gmail.com”. I’m not sure if the problem lies in my prompt (attached below) or the speech-to-text transcriber. Has anyone faced something similar? Would love suggestions on how to improve accuracy for alphanumeric email inputs — especially when users say things like numbers, dots, or underscores.

Good day, everyone. I need some help with a project I am currently working on. I am setting up an agent for a client who runs a spa. The goal is to integrate a calendar within GoHighLevel for booking various services. I’m particularly struggling with the couple's massage service, which requires booking for two people. The challenge is that the agent needs to check the availability of two free staff members to complete the appointment. Do you have any suggestions on how to manage this alongside the other services that only require one staff member's availability? Thank you!