Oct '25 • Support Needed 💻
🧠 My Voice Agent not capturing email IDs correctly — need help!
Hey everyone 👋
I’m facing an issue where my AI receptionist isn’t capturing email IDs accurately during calls.
I’m not sure if the problem lies in my prompt (attached below) or the speech-to-text transcriber.
Has anyone faced something similar?
Would love suggestions on how to improve accuracy for alphanumeric email inputs — especially when users say things like numbers, dots, or underscores.
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🧠 My Voice Agent not capturing email IDs correctly — need help!
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