What's next?

You have joined a UK based professional services company that uses Salesforce for sales, marketing, and reporting. Here is the situation. • Sales reports are inflated because the same customer exists multiple times • Marketing campaigns are sending emails to duplicate Contacts • Users are creating records quickly and cannot be slowed down • Leadership wants cleaner reports without disrupting daily work The business specifically says We want duplicates identified and managed intelligently We want reporting accuracy restored We do not want users blocked unnecessarily We want something scalable, not manual cleanup every week As the Salesforce Admin, what is the best overall approach? 💬 Vote and explain your thinking. Only one option truly balances data integrity, reporting accuracy, and user experience 👀 Kind regards Godwin, Mentor and Coach

You have just been hired as the Salesforce Admin for a UK based consulting company. Here is the problem. Sales reps are complaining that they can see each other’s Opportunities, even when they should only work on their own deals. Managers want visibility into their team’s records. The business does not want to change Profiles or object permissions because those are already correct. The goal is simple. Sales reps should only see their own Opportunities. Managers should see their team’s Opportunities. As the Admin, what is the best first action you should take? 💬 Vote below and explain your thinking in the comments. This one separates those who are studying from those who are guessing 👀 King regards Godwin Mbah #WhoCanFixIt #SalesforceAdmin #RecordVisibility #OWD #PathwayToSalesforce

Team 👊 Most of our live sessions currently run at 8 PM. Before finalising the timetable, I want to confirm what works best for everyone. Please vote in this poll 👇 Poll question Do you want daytime sessions for live classes added, to the evening sessions or should we stick to evening sessions only at 8PM? 👉 Important If you select Yes, I would like daytime sessions, please drop your preferred time in the comments, for example 10 AM, 12 PM, 2 PM, etc. We will use the responses and the most common times shared to decide whether to add daytime sessions, and what specific time works best. Your vote and comment will directly shape the final schedule. Kind regards Godwin Mbah