@Farhan Manjiyani Farhan Manjiyani guest-wrote last week's newsletter, and I loved his insights on fair use policies as a way to protect margins while creating a true AI story. The big idea: "unlimited" is dead, hard caps churn customers, and the companies winning right now are landing in the middle with fair use policies. A few examples he shared: 1️⃣ Grafana Cloud Logs lets you query up to 100x your ingested log volume for free. Go beyond that and billing kicks in on a formula. It protects margin without putting a scary number on the pricing page. 2️⃣ ChatGPT doesn't cut you off when you hit your GPT-5 cap — it silently drops you to a lighter model until your window resets. No overage, no upgrade wall, just graceful degradation. It's one of the most underrated pricing moves in AI and almost nobody's talking about it. 3️⃣ Atlassian bundles Rovo AI into paid Jira and Confluence subscriptions with a credit-based quota pooled across the organization. Right now, they’re not enforcing the limits. But they’ve published the quotas, committed to 90 days notice before enforcement begins, and will include dashboards for monitoring usage. Curious what others are seeing — are you using fair use policies, or seeing anything cool in the wild?

Curious to hear how other pricing strategists and operators are using AI in their workflows. Are you just getting started, or do you have a full flow built? What tools do you like vs. which tools are causing you the most trouble? I'm especially curious if anyone has developed a way to leverage AI to refine ICPs?? Or if anyone has found any good Claude skill files specific to pricing? I'll kick off! Some context: We're refining our sales-led pricing model at the moment and need to move quickly, so I don't have the support to run formal research. I'm also a team of one at a Series A company that just underwent a massive change in how we deliver our product 😅 I've been using Claude to refine new pricing structures and develop HTML pricing calculators for sales-led deals. I've been funneling context to Claude using our product's MCP server, knowledge files, and more, which have allowed me to develop and pressure-test various pricing strategies that I have then vetted with cross-functional leadership and sales as viable to test. My sales team now has a self-service hub they can rely on to run with these new models for certain deals. The hub provides guidance on choosing a model, the value story for the chosen model, pricing, and ROI calculations. Would love to hear what everyone else is doing!

Does anyone have any insights into AI coach pricing? My product group is working on a product using a 3rd party service and they have quoted us $0.23 per interaction for 965,000 interactions in a year. We are using our own data and I would say the AI coach is pretty standard. My product people think that pricing is too high. I would appreciate any insight from anyone on this.

The 2-3% of clients that are absolutely insufferable are starting to literally outweigh the 98-97% of normal ones. Running a B2B operation, you expect the occasional nightmare client. It comes with the territory. But lately the entitled, helpless, short-fused ones are showing up more frequently and more unhinged than ever. The demands are unreasonable, the goalposts never stop moving, and no matter what you deliver it's never enough. I used to brush it off. Now it's affecting the whole business. I don't want to shut down, but I'm running out of patience. I asked myself, could pricing solve this problem?

Hey guys, this is Sai. Living in Canada for a few years now. I've been building software products for small businesses for 8 years before i took a dig at building my own. My friends in the US were buying million $$$ homes without really knowing how their home interiors would look like. They were asked to imagine a $100k worth upgrades. The entrepreneur in me went ahead, found a co-founder & bought this high quality solution to the market. Early outreach has been gaining traction but everyone keeps asking how much does this cost? I've learnt enough about pricing that its not about what it costs me, but its about the value of this in the hands of my end customer. My end customers in Real Estate biz are rolling around a lot of money. What i know : My solution helps them generate buyer attention & mesmerize them into buying. Win sales & generate leads in simple terms. What i dont know : How much do i price this?