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Assistable.ai
3k members • Free
AI Agency Growth
92 members • Free
97 contributions to Assistable.ai
Oct 11 •
Inbound Calls
Hi. I've set up an ai agent to do cold calls, but I'm having issues when I call the bot back. She still goes into the same outbound script, despite the fact that I have added a ### Inbound (Callback or Return Call) portion to the script. Is there a different way to get the agent to answer the call differently, like I was attempting with my inbound script?
2 likes • Oct 14
@Phil Collett Have you updated this?
1 like • Oct 15
@Phil Collett Greeting for the inbound and the outbound so the user will hear the right message based on your use case.
Oct 13 •
No Voicemail
Calls aren’t reaching voicemail - transfer just says “failed.” No messages are being logged, even though tools create_note and create_task are active. Assistant says it can’t log the message or create a task. Anyone else running into this or found a fix? Need this resolved ASAP.
0 likes • Oct 14
@Monique Rice - I've sent you a reply to your DM. 🙌
Oct 2 •
80% of Calls getting disconnected in between the calls
Hi. I have Twilio number imported into Assistable. I have an SIP trunking setup for the sub account and have 2 numbers added into it. For some reason the calls keep getting disconnected mid during the calls. Is anyone else facing the same issue? Workspace ID: 1747413561617x583989561629998200 Location ID: kulvf5nTBWWZ0eSNPcM6 Call IDs that got cut abruptly today: call_fdaeb59183733ae00cbf9759f21 call_dccdb8cb708b2657de82ac4ed2a call_e281e61869c02ddcb050e66cf70 call_c8a62c8c7b06d689359bfb8e702 call_d91c74017cc0b3ec00bc3eac065 call_7ddf47b789be3c62bc6b5245149 @Mike Copeland @Jorden Williams @Assistable Team
0 likes • Oct 2
@Assistable Ai Hi, May I know what changes were made. Cause I still see the same prompt. Also I need to call the tool because I want this information before the call ends to be added to the appointment notification. It still has a high latency and cuts out.
0 likes • Oct 3
@Assistable Ai @Jorden Williams - It will be helpful to get some directions on this please. Faced the same issue with another assistant on a demo call with the client Assistant ID: 1750837335124x890842575811379200 Character Count: 5187 / 8024 characters Call ID: call_70ea2bce50e65ff2becf23cf8bc This call got cut abruptly as well. Additional Info: This uses a number imported from Twilio. This has been the same assistant we've been using for the demos but off recent the calls started getting cut abruptly in between. Geo permissions are enabled and the test calls were from the Twilio US number to Indian number. All working well until a few days before. Would really love to get some insights on this please. 🙌
Sep 17 •
Can you How to automate user creation in assistable?
@Jorden Williams @Mike Copeland @Luis Garibay @Wateeb Khan Can you create a way to automate a new user in assistable? We are looking to automate the user creation in assistable. Is this possible? Thanks
0 likes • Sep 18
@Jorden Williams That'll be great. Sent you a DM too. 🙌
Sep 8 •
⚠️ Real Risk for Voice AI: Spam Attacks Draining Balances
Hi everyone, I just read a LinkedIn post where someone lost $20K in minutes because their Voice AI callback form was hit with fake international numbers. Their agent kept calling and talking, draining their balance completely. This is a wake-up call for us. We should make sure we’re fully covered against something like this — things like CAPTCHA, spend caps, geo locks, concurrency limits, etc. I wanted to bring this up here so we can make sure we’re all covered and avoid any risks like that and protect ourselves and our clients. Better safe than sorry. 🙃 We’ve seen a few of our clients go through this too, and it can get really messy really fast. That’s why I think it’s important we put the right safeguards in place together. 🙌 @Assistable Team @Mike Copeland @Jorden Williams
1 like • Sep 8
Even if a full safeguard takes time, do we at least have a quick temporary fix we can put in place right now to protect ourselves in the meantime? 🙌
0 likes • Sep 8
@Justin Lee Appreciate the detailed guardrails 🙌
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@deepak-yisrael-9119
Her to learn all the great things about sales from the wonderful people here.
Active 12h ago
Joined Jul 13, 2024
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