We are seeking a technically skilled Project Manager to lead our AI automation initiatives and manage client-facing AI systems. This role is 100% remote work from home and combines operational oversight with hands-on technical implementation, requiring expertise in AI automation tools, workflow integration, and client relationship management. Key Responsibilities AI Automation & Integration - Design, build, and maintain AI automations and workflow integrations using Make.com - Connect and configure APIs across multiple platforms to create seamless automated workflows - Troubleshoot integration issues and optimize existing automation workflows for performance AI Voice & Conversational Systems - Develop and deploy AI voice agents and virtual assistants using platforms like Vapi, Retell, and ManyChat - Configure and optimize conversational AI and LLM-powered chatbots for various use cases - Automate inbound customer support, outbound sales processes, and appointment booking systems - Train and fine-tune AI models to improve conversation quality and customer experience Client Management - Manage multiple client accounts and their AI sales systems - Serve as the primary point of contact for client technical requests and adjustments - Implement client-requested changes to existing AI systems promptly and accurately - Monitor system performance and proactively address issues before they impact clients - Provide regular reporting on system performance and optimization opportunities Operational Excellence - Document workflows, processes, and system configurations - Maintain quality standards across all AI implementations - Stay current with emerging AI tools and automation technologies - Collaborate with sales and customer success teams to understand client needs Required Qualifications - 3+ years of experience in operations, automation, or technical project management - Proven hands-on experience with Make.com (formerly Integromat) or similar automation platforms (Zapier, n8n) - Experience implementing AI voice agents using platforms such as Vapi, Retell, or similar tools - Strong understanding of conversational AI, chatbots, and LLM applications - Experience with ManyChat or similar chatbot builders - Proficiency in API integration and troubleshooting - Excellent client management and communication skills - Strong problem-solving abilities and attention to detail - Ability to manage multiple projects and priorities simultaneously

Hey guys, do you have any insight on call deliverability? Any tips and tricks to increase answer rates? Do you use twilio?

Hey Guys, having some serious trouble passing on data to Vapi via Make.com webook to inform vapi of customers name. Anybody know how to do this with the module? Doesn't give me an input or accept customers name. What am I doing wrong here? what am I missing? In Some of Brendans vidoes the outbound call module gives him all the values to insert customer name but for myself it does not