More A-Players: The Hidden Edge of Top Auto Shops
You could take all of the techs away from a well-run shop with strong leadership and distribute them among all of their competition in the area.
Within 6 months that shop would be fully manned up with rock stars just like they are today.
Leadership and building a strong shop culture are skills.
Desire and ambition to build these skills are mindsets.
Shops that don't have trouble attracting and keeping A-players are skilled.
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Chris Lawson
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More A-Players: The Hidden Edge of Top Auto Shops
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