@John Richter right but that term opted in is the problem right? Because @Cameron Downing is saying essentially "if they gave you their number before, for any reason, then you have a relationship and you can contact them." but my worry is that legally opted in means they read terms and service page and clicked a radio button somewhere on your site and agreed to receive messages. I want to lean towards Cameron, but my fearful side leans towards the opt in button.

Palooza

@Sean Paxton thanks buddy - ServiceTitan is def the big guy in that world too. My plumber may give me access to ServiceCall Pro to sandbox it and see if there is a way to integrate.

Hey Daniella - Here is what someone else shared with me. I've not been able to get it to work yet though. it's a full process and we've never done it before. Check out this article: https://support.twilio.com/hc/en-us/articles/223179728-Can-I-port-my-Google-Voice-number-

That’s great Haplin - appreciate the detailed response. If I can get my friend to bit I’ll update the group and tag you. Merry Christmas!

Hey @Haplin Milgrom-Hills - Just got off the free DR pitch with the dumpster rental owner. He is going to get me a count on his client list, so I have an idea of what he has to work with, but he is initially open to a trial DR. He works with commercial (realtors as well as construction and disaster (fire/flood) recovery) businesses as a big portion of his business. But he also works with residential clients as well who just book on his website. This is gravy money for him because it is an easy sale, and he doesn't have the long pay cycle and cash flow issues of commercial clients. The residential clients are typically people who are cleaning out a garage or basement, or moving, and need to get rid of lots of crap. He just bought the company from his cousin and took it over Dec 1st, so he is still learning some of the ropes. That being said - We left the conversation with yes, he is open to a trial DR, but what would the offer be. Would love any thoughts on an offer for a dumpster rental company, specifically one that is now under new management and possibly with a focus on the home user. Seeing as how so much of his residential business comes from the website, I think web hooks is an easy future conversation, but I would love another trial DR under my belt, as I've only run one so far. TIA!