Salary: $130,000 - $160,000 per year + bonus + equity Location: Remote (United States) Company Name: SentiLink Role: Manage and grow enterprise financial services customers by driving onboarding, adoption, retention, and fraud-focused value realization. Qualifications: 5–7 years customer success or account management, financial services or fraud domain experience, enterprise client management, consultative approach, Salesforce experience preferred Key Tasks: own enterprise customer relationships, lead onboarding and training, define and track business goals, conduct regular performance reviews, support renewals, collaborate with sales and product teams Apply Here: https://jobs.ashbyhq.com/sentilink/5d520692-6abe-4b09-b01d-59b3055c8a0d

Salary: $100,000–$140,000 per year Location: North America (Remote) Company Name: Narvar Role: Own enterprise customer relationships to drive adoption, retention, and expansion across Narvar’s post-purchase SaaS platform. Qualifications: 4+ years SaaS Customer Success experience, enterprise account management, strong project management, data-driven risk management, cross-functional collaboration, BA/BS Key Tasks: Manage customer health and renewals, drive adoption and expansion, analyze churn risk, coordinate with product and sales, document and improve CS processes Apply Here: https://job-boards.greenhouse.io/narvar/jobs/7558408

Salary: $180,000–$240,000 OTE Location: Remote (United States) Company Name: Edia Role: Drive enterprise K-12 district adoption, retention, and expansion of Edia’s AI-powered education platform to improve student outcomes. Qualifications: Bachelor’s or Master’s degree, 5+ years customer success or consulting experience in SaaS, enterprise stakeholder management, strong analytics and communication skills, retention and expansion ownership, K-12 or edtech passion, startup experience preferred, MBA preferred. Key Tasks: Manage strategic district accounts, drive GDR and NDR, analyze adoption and outcomes, execute upsell and cross-sell initiatives, lead success plans and trainings, advocate customer needs to product teams. Apply Here: https://jobs.ashbyhq.com/edia/0e044f9d-1b8b-4bd2-afab-21c17b38743d

Salary: $130,000–$150,000 base (location-based) + bonus + equity Location: Remote (United States) Company Name: Signifyd Role: Manage and grow enterprise merchant accounts by driving adoption, retention, renewals, and expansion of Signifyd’s fraud and commerce protection platform. Qualifications: 5+ years customer success or account management, enterprise account ownership, Salesforce proficiency, strong project management and analytical skills, executive communication, e-commerce/payments/fraud background preferred. Key Tasks: Own enterprise customer lifecycle, lead onboarding and deployments, drive renewals and expansions, manage contracts and opportunities, conduct executive business reviews, coordinate cross-functionally, resolve escalations, develop customer advocacy. Apply Here: https://job-boards.greenhouse.io/signifyd95/jobs/7568321

──────────────────────── ROLE OVERVIEW ──────────────────────── Role: Drive adoption, retention, and expansion of enterprise customers by acting as a strategic advisor focused on business outcomes, ROI, and growth. ──────────────────────── APPLY ──────────────────────── https://www.revenue.io/careers-open-positions?gh_jid=8407803002 ──────────────────────── COMPENSATION & WORK DETAILS ──────────────────────── Salary: $120,000 - $165,000 USD (OTE) Pay Type: Salary + Incentives Salary Band: Work Type: Full-Time Location: [US Only] ──────────────────────── KEY TASKS ──────────────────────── Key Tasks: customer adoption and engagement, executive stakeholder management, renewal and expansion strategy, upsell and cross-sell execution, ROI and value presentation, product usage optimization, account growth planning, cross-functional collaboration, customer outcome consulting ──────────────────────── QUALIFICATIONS ──────────────────────── Qualifications: customer success or account management experience, enterprise client support, Salesforce experience, strong empathy and communication skills, commercial and growth mindset, ability to present ROI, cross-functional collaboration, adaptability in fast-paced environments ──────────────────────── TOOLS & CLIENT ──────────────────────── Tools: Salesforce, Revenue.io platform Client Type: Enterprise B2B customers ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Enterprise Customer Success] [Account Management] [B2B SaaS] ──────────────────────── BROWSE SIMILAR ROLES ──────────────────────── Job Title Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Enterprise%20Customer%20Success%20Manager Category Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Customer%20Success