Salary: $130,000 - $160,000 per year + bonus + equity Location: Remote (United States) Company Name: SentiLink Role: Manage and grow enterprise financial services customers by driving onboarding, adoption, retention, and fraud-focused value realization. Qualifications: 5–7 years customer success or account management, financial services or fraud domain experience, enterprise client management, consultative approach, Salesforce experience preferred Key Tasks: own enterprise customer relationships, lead onboarding and training, define and track business goals, conduct regular performance reviews, support renewals, collaborate with sales and product teams Apply Here: https://jobs.ashbyhq.com/sentilink/5d520692-6abe-4b09-b01d-59b3055c8a0d

Salary: $100,000–$140,000 per year Location: North America (Remote) Company Name: Narvar Role: Own enterprise customer relationships to drive adoption, retention, and expansion across Narvar’s post-purchase SaaS platform. Qualifications: 4+ years SaaS Customer Success experience, enterprise account management, strong project management, data-driven risk management, cross-functional collaboration, BA/BS Key Tasks: Manage customer health and renewals, drive adoption and expansion, analyze churn risk, coordinate with product and sales, document and improve CS processes Apply Here: https://job-boards.greenhouse.io/narvar/jobs/7558408

Salary: $180,000–$240,000 OTE Location: Remote (United States) Company Name: Edia Role: Drive enterprise K-12 district adoption, retention, and expansion of Edia’s AI-powered education platform to improve student outcomes. Qualifications: Bachelor’s or Master’s degree, 5+ years customer success or consulting experience in SaaS, enterprise stakeholder management, strong analytics and communication skills, retention and expansion ownership, K-12 or edtech passion, startup experience preferred, MBA preferred. Key Tasks: Manage strategic district accounts, drive GDR and NDR, analyze adoption and outcomes, execute upsell and cross-sell initiatives, lead success plans and trainings, advocate customer needs to product teams. Apply Here: https://jobs.ashbyhq.com/edia/0e044f9d-1b8b-4bd2-afab-21c17b38743d

Salary: $130,000–$150,000 base (location-based) + bonus + equity Location: Remote (United States) Company Name: Signifyd Role: Manage and grow enterprise merchant accounts by driving adoption, retention, renewals, and expansion of Signifyd’s fraud and commerce protection platform. Qualifications: 5+ years customer success or account management, enterprise account ownership, Salesforce proficiency, strong project management and analytical skills, executive communication, e-commerce/payments/fraud background preferred. Key Tasks: Own enterprise customer lifecycle, lead onboarding and deployments, drive renewals and expansions, manage contracts and opportunities, conduct executive business reviews, coordinate cross-functionally, resolve escalations, develop customer advocacy. Apply Here: https://job-boards.greenhouse.io/signifyd95/jobs/7568321

──────────────────────── ROLE OVERVIEW ──────────────────────── Role: Own and grow strategic enterprise customer relationships by driving adoption, retention, renewal, and expansion of an AI-native data security platform. ──────────────────────── APPLY ──────────────────────── https://jobs.ashbyhq.com/nightfall-ai/764c742f-8ff2-4aa7-b773-6ff932e8c23c ──────────────────────── COMPENSATION & WORK DETAILS ──────────────────────── Salary: $120K – $180K Pay Type: Annual Salary Work Type: Full-time Location: [US Only] ──────────────────────── KEY TASKS ──────────────────────── Key Tasks: Manage full enterprise customer lifecycle, lead onboarding and deployment alignment, track adoption and ROI metrics, conduct executive business reviews, drive renewals and expansion with Sales, monitor customer health and manage escalations, introduce new use cases and workflows, share customer feedback with Product and Engineering, leverage AI and automation to improve success workflows ──────────────────────── QUALIFICATIONS ──────────────────────── Qualifications: 5+ years in Customer Success, Technical Account Management, or Consulting in enterprise B2B SaaS, experience with security or compliance platforms preferred, proven renewal and expansion ownership, strong executive communication skills, ability to translate technical concepts into business outcomes, organized and proactive in startup environments, willingness to travel up to 25% ──────────────────────── TOOLS & CLIENT ──────────────────────── Tools: SaaS platforms, AI-native security platforms, CRM systems, automation tools Client Type: Enterprise B2B ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Enterprise SaaS] [Cybersecurity] [Account Management] [B2B] ──────────────────────── BROWSE SIMILAR ROLES ──────────────────────── Job Title Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Enterprise%20Customer%20Success%20Manager