[Hiring] [Remote Work] Enterprise Customer Success Manager (CSM)
Salary: $180,000–$240,000 OTE
Location: Remote (United States)
Company Name: Edia
Role: Drive enterprise K-12 district adoption, retention, and expansion of Edia’s AI-powered education platform to improve student outcomes.
Qualifications: Bachelor’s or Master’s degree, 5+ years customer success or consulting experience in SaaS, enterprise stakeholder management, strong analytics and communication skills, retention and expansion ownership, K-12 or edtech passion, startup experience preferred, MBA preferred.
Key Tasks: Manage strategic district accounts, drive GDR and NDR, analyze adoption and outcomes, execute upsell and cross-sell initiatives, lead success plans and trainings, advocate customer needs to product teams.
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Ivan Vazquez
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[Hiring] [Remote Work] Enterprise Customer Success Manager (CSM)
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