[Hiring] [Remote Work] [Customer Success] Enterprise Customer Success Manager

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ROLE OVERVIEW

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Role: Drive adoption, retention, and expansion of enterprise customers by acting as a strategic advisor focused on business outcomes, ROI, and growth.

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APPLY

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https://www.revenue.io/careers-open-positions?gh_jid=8407803002

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COMPENSATION & WORK DETAILS

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Salary: $120,000 - $165,000 USD (OTE)

Pay Type: Salary + Incentives

Salary Band:

Work Type: Full-Time

Location: [US Only]

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KEY TASKS

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Key Tasks: customer adoption and engagement, executive stakeholder management, renewal and expansion strategy, upsell and cross-sell execution, ROI and value presentation, product usage optimization, account growth planning, cross-functional collaboration, customer outcome consulting

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QUALIFICATIONS

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Qualifications: customer success or account management experience, enterprise client support, Salesforce experience, strong empathy and communication skills, commercial and growth mindset, ability to present ROI, cross-functional collaboration, adaptability in fast-paced environments

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TOOLS & CLIENT

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Tools: Salesforce, Revenue.io platform

Client Type: Enterprise B2B customers

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ROLE TAGS

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Category: [Customer Success]

Sub-Category: [Enterprise Customer Success] [Account Management] [B2B SaaS]

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