Your business runs on hope, not systems.
Ask most business owners how they do things:
"We just kind of figure it out as we go."
That's hope, not a system.
Hope:
Different approach every time
Depends on who's doing it
Inconsistent results
Breaks when you're not there
System:
Same process every time
Anyone can follow it
Consistent results
Works without you
Hope: "I'll remember to follow up with leads"
System: "Every lead gets 7 follow-ups over 14 days, automated"
Hope: "We deliver good quality"
System: "12-point checklist before every job leaves"
Hope: "Sales will probably be decent this month"
System: "We need 20 leads to convert 5 at £2k = £10k/week"
Your business runs on hope if:
You don't know what happens when you're not there
Results vary wildly week to week
New staff take months to "figure it out"
You can't explain how things work
Systems are boring.
But they're what separates £100k businesses from £1M++ businesses.
Stop hoping things work out.
Build systems that make them work out.
Does your business have systems or just hope?
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2 comments
Mike Greene
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Your business runs on hope, not systems.
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