Phones ring. Estimates go out. Deals still die. Not because of price. Not because of competition. But because speed, certainty, and follow-up weren’t there. Sales don’t close themselves! And “I’ll check back later” is just fear in a nicer sentence. If you want to make more money, tighten the sales process — not the excuses.

Last week I jumped back in the field for the first time in over a year. Not because I needed to, but because I wanted to. I grabbed one of my new techs and took him on three calls. We closed two of them and collected $22,000 that day. The first call was a price shopper looking for their ninth quote. I ran the process, earned the trust, and closed the job. The second call was for what the customer thought was a leaky toilet which ended up being a burst waterline. After walking the customer through what we found and how we could best serve them, we closed it for a full house repipe. The third call was a no-show. It’s important to add, It’s not about the money we make, it’s about the amount of problems we solve. Most importantly this post isn’t about bragging. It’s about what happens when someone is taught the right way to run a process. The tech I took with me was averaging $6.5K per week. He had zero formal sales training before working with us, but he showed up hungry, consistent, and willing to learn. The week after our training run, he did $38,000 in revenue on his own. From $6K to $38K in a week. All because of a few targeted adjustments to his process. If you or your team is ready for a transformation like this, comment the word PROCESS below. I’ll show you what to fix.

If jobs keep coming back sloppy. If callbacks feel normal. If nobody really takes ownership. That’s not a worker problem. That’s a leadership problem. When I was scaling, the biggest shift wasn’t better tools or more leads. It was getting crystal clear on how work gets done and then refusing to let the bar slide. For anyone. Average standards don’t build great teams. They build average companies that stay stuck. So here’s the real question. Have you actually defined what good work looks like in your business?Or are you just hoping your guys figure it out as they go? Drop your answer below.

Every Monday at 7:45am MST (AZ time) I’ll be dropping a zoom link to everyone that DMs me and asks for it. You’ll be able to join my team’s trainings and learn some of our secret sauce. If you haven’t already, DM me the word “TRAINING” and I’ll add you to the weekly invite list. Seeya soon!