In the hustle and bustle of running an auto or diesel repair shop while looking for qualified technicians, it's easy to focus on big goals and milestones. But don't forget the power of acknowledging and celebrating the small wins along the way! Why Celebrate Small Wins? Boosts Morale: Recognizing small achievements keeps your team motivated and engaged. It shows them that their hard work is noticed and appreciated. Maintains Momentum: Celebrating these wins keeps the momentum going, making it easier to tackle bigger challenges with a positive mindset. Fosters a Positive Culture: Regularly acknowledging achievements fosters a supportive and positive work environment. How to Celebrate Verbal Praise: A simple "great job" or "thank you" can go a long way. Team Meetings: Highlight individual and team achievements during your weekly meetings. Small Rewards: Consider small rewards like gift cards, a free lunch, or even a shoutout on social media. Remember, it's the little things that add up to big successes. These can be especially important if you're short some staff members. It's not just you who feels the pressure, the whole team is putting in the extra work. So, take a moment to recognize and celebrate the small wins with your team this week. It can make all the difference! What small win are you celebrating this week? Share your achievements in the comments below!

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” —Jack Welch As shop owners, we know the importance of continuous growth, both personally and professionally. But leadership also means fostering growth in others. What are you doing to improve yourself? - Are you attending workshops, reading industry books, or learning new skills? How are you helping your team grow? - What training programs, experiences, or resources do you provide to ensure your team thrives? Let's share our strategies for growth and support each other in becoming better leaders. What steps are you taking for personal and team development? Comment below! 👇

I just wanted to share an incredibly important document and idea with you today. Every shop owner I have shared it with, loves the concept and is fully onboard. In the video, @Carm Capriotto discusses the importance of establishing a new language standard for automotive repair professionals. He focuses on the need for clear and consistent job titles that reflect what we do for the consumer. It will help bring a necessary professional view of auto repair specialists. Have a listen and let me know what you think. https://youtu.be/u63W8zfgqhQ?feature=shared @Tracy Capriotto

In the world of auto and diesel repair, Joey Coleman hit the nail on the head when he said, "You must own employee experience from the start." But let's be real, finding a tech who can differentiate between a wrench and a ratchet is like finding a needle in a stack of tires these days. We all know the drill: qualified employees are rarer than a rust-free classic car in the Midwest. It's not just about snagging the best talent; it's about creating an environment where they want to stick around longer than it takes for an oil change. So, how do we turn the tide? By driving the employee experience like we do a freshly tuned muscle car - with intention, care, and a bit of flair. It starts the moment they walk into your shop. Are you greeting them with open arms and a greasy high-five, or is the vibe more 'abandoned garage' than 'welcoming workplace'? Here’s the kicker: a great workplace culture isn't just about making your shop a nice place to work; it's about boosting the bottom line. Happy techs make for happy cars, and happy cars make for happy customers. It’s a win-win-win! Now, we’re shifting gears to you! How do you own the employee experience from day one? Have you turned your shop into a place where employees are queuing up to work, or are you still trying to figure out the secret sauce? Post your questions, share your advice, and let's help each other build garages that are as legendary for their culture as they are for their craftsmanship. Whether it’s an epic onboarding tale, a team-building triumph, or a small gesture that made a big difference, we want to hear how you're revving up the employee experience in your shop. Let's create workspaces that are as tuned-up as the engines we work on. Drop your stories below!

Here is a can't miss podcast episode on shop productivity from two Technician Find Community members @Carm Capriotto and @Joe Marconi. In this video, Joe discusses the importance of team collaboration, efficiency, and continuous training in the automotive industry. He emphasizes the need for effective leadership, a positive company culture, and sound systems and procedures to guide technicians and improve productivity. The conversation also covers the significance of accurate estimating and effective labor rates, rising costs in various industries, and the importance of a positive and growth mindset in business. The key points include: 1. Teamwork is crucial in improving technician production and shop efficiency, given the complexity of modern cars. 2. Leadership and company culture play a significant role in promoting technician productivity and efficiency. 3. Both external and in-house training are essential for enhancing shop production and technician efficiency. 4. Team meetings can improve shop production and encourage innovative ideas. 5. Empowering employees to make decisions positively impacts company growth. 6. Assigning work based on technician strengths can boost efficiency and productivity. 7. Understanding labor rates and calculating effective labor rates is important. 8. The importance of culture, leadership, and workplace satisfaction on productivity and efficiency. 9. Continuous improvement is vital in business growth. Additionally, the video mentions the importance of safety and the need to integrate safety practices into routine meetings and procedures. Overall, it highlights the multifaceted nature of improving technician and shop productivity, emphasizing teamwork, leadership, training, and safety. It's an honor to have you gentlemen in the community! https://www.youtube.com/live/tpVM5FNGivY?si=ENl06XJZLis8Fjn0