Dream House Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types. Which two features should the administrator use to fulfill this requirement?
Choose 2 Answers
A. Dependent Picklist
B. Global Picklist
C. Multi-Select Picklist
D. Custom Picklist
Correct Answers: A and B
✅ A. Dependent Picklist✅ B. Global Picklist
🔹 Global Picklist (Global Value Set)
- Ensures the same set of values is reused across multiple objects (Account and Case).
- Maintains consistency and simplifies maintenance.
🔹 Dependent Picklist
- Allows the available values to change based on a controlling field, commonly Record Type.
- Ensures users see only values relevant to the selected record type.
THE CONFLICT
B. Global Picklist and D. Custom Picklist
B. Global Picklist ✓
- Global picklists allow you to create a single, centralized set of picklist values that can be shared across multiple objects (Accounts and Cases in this scenario)
- This ensures consistency across objects
- When combined with record type assignments, you can control which values appear for specific record types
- Any updates to the global picklist automatically apply to all fields using it
D. Custom Picklist ✓
- Custom picklists can be created on both objects and can have their available values controlled by record type
- Record type picklist value assignments allow you to specify which values are available for each record type
- This addresses the requirement for "values respective to record types"