Ooooby Platform Tech Update - April 2026

New Features

Website Builder (Beta):

🎨 We've built a website builder into the Ooooby platform so you can create and manage your own public pages without needing to touch code or wait on us. Nine ready-made content blocks let you build rich pages that match your brand. Live preview and draft mode mean you can iterate before publishing. We're piloting this with a small beta group first, with a wider rollout to follow. See more in our support article and reply to this email if you'd like early access.

Your own produce list:

🥕 Every shop now has its own produce list, rather than sharing a single platform-wide catalogue. This is used for curating boxes and managing exclusions/replacements. You can add, delete, swap images, and manage local varieties as you see fit.

Coming Next:

🥸 Private collection points will be coming to the new UI, allowing you to set collection points that need a code to unlock.

🏷️ We're also planning to extend promo codes to support existing customers.

Small Fixes & Improvements

Resilient sign-ups (New UI) - Customers who close the tab mid-payment during sign-up (when it says “do not close this page”) no longer end up in limbo. Account creation now completes via a Stripe webhook, so even if their browser crashes or they navigate away right after paying, their account gets created and their welcome email goes out as expected. The same applies when a customer updates their payment card.

Friendlier handling of sub-minimum totals - If a customer's sign-up total is below Stripe's per-currency minimum charge (e.g. £0.30, €0.50), we now catch it before handing off to Stripe and return them to the payment page with a clear message.

Collection fee wording (New UI) - Customers collecting from a dropsite now see "Collection fees" / "Free collection" / "Free collection minimum order" on the checkout summary and in their confirmation email, instead of the misleading "Delivery fee" wording. Home delivery customers still see delivery wording.

No freight on donation pauses - When a customer pauses and donates their box, freight is no longer charged on the donation.

Tidier purchase confirmation emails - The "Standard Order" placeholder product no longer appears in customer confirmation emails.

Autocomplete dropdowns in admin dialogs – Autocomplete dropdowns (Start/End Address on Delivery Groups, produce/grower pickers) could render behind their dialog on the second and later opens. Fixed, and while we were in there we widened several cramped admin dialogs (Delivery Group, Edit Grower, Add Produce, Edit Category).

Safer admin PDF downloads – Five admin download actions (route overview, supplier checklist, dry goods / refrigerated checklists, box packing manifests) now redirect back with a helpful message when there's nothing to print.

Many other smaller fixes and improvements.

Join Our Beta Programme

Want early access to new features — especially the upcoming Website & Content Editor — before they're widely available? We're recruiting shops for our Beta cohort. You'll get to try out what we're working on and help shape the tools you use every day.

Interested? Reply to this email or contact us via the in-platform chat to sign up.

🔍 Give us your thoughts about Ooooby

We're evolving the Ooooby brand and before we make decisions, we want to hear from the people who actually live with the brand every day. You.We've put together a short survey, around 2 to 4 minutes, focused on positioning and direction rather than colours and logos. Your answers will directly inform where we take this. Please complete the survey here.

📈 Growth Service becomes the Thrive Project

The launch of our new growth service, named the Thrive Project, is imminent. More info will be coming your way in the next couple of weeks. In the meantime, please continue to complete the expression of interest form here.

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