User
Write something
Thrive - Weekly Drop In is happening in 20 hours
Pinned
Welcome to the Ooooby Academy 🌱
This is a space for the farms and food businesses in the Ooooby community to learn from each other and share what works, whether it's packing techniques, pricing, navigating a tricky delivery week, or a win worth celebrating. It's organised by topic so the good stuff stays findable, and it's members-only. We're confident we can build real depth here together. Three quick things to do: 1. Introduce yourself. Post a quick hello in the 👋 Start Here category. A few lines is plenty. If you're not sure what to say, try: what your business does and where you're based; how long you've been at it; one thing you're hoping to learn or figure out; one thing you might be able to help others with. 2. Read the guidelines below. They're short and mostly common sense but definitely worth a read so it's all clear 3. Post something useful. A question, an idea, a win, anything. How we keep it useful: - Post your questions, ideas, experiences and wins. The most valuable thing you can do here is be generous with what you've learned. Posts are publicly visible. - Be kind and assume good faith. We're all running hard businesses on thin margins. - Post in the right category so people can find things later. Not sure where something goes? Just pick the closest fit. - No spam, and no selling unrelated products or services. One thing this isn't: a support desk for the Ooooby platform. If you use the Ooooby platform, for anything broken, or any billing or account questions, email support@ooooby.com or use the green button on your platform admin dashboard. You'll get a faster, proper answer and we can look into your specific setup privately. Same goes for feedback about Ooooby itself. Spot something that doesn't belong? Use the three-dots menu to report a post, or DM one of the admins. Thanks and welcome! ☺️
Automated notification for paused subscriptions
Currently there is no automated notification email when a customers pauses their subscription. Is this a feature that can be added to ooooby?
Changing sender email address
For contacts in our 'newsletter' list, we want to change the sender email address from ooooby@goodsmallfarms.co.uk to hello@goodsmallfarms.co.uk. Is this possible?
Great community discussion this morning on Range Expansion / Custom Boxes
- Louise to send out some 'how to' information to support the discussion and various options available  - [The group] Manage Range Expansion: Establish a consistent and sustainable change management process for transitioning to custom box offerings by starting with small tests rather than large-scale adjustments. - [The group] Communicate Value: Develop a communication strategy to clearly articulate the value of local food systems and the justification for premium pricing on custom or bespoke boxes. - [Mach Vegbox] Determine bespoke premium: Use existing customer data to calculate a sustainable price premium for customised box options based on current spending habits. - [The group] Assess infrastructure capacity: Evaluate whether existing packing systems and facility layouts can support the transition to bespoke box production efficiently. - [The group] Update sales strategy: Shift focus toward promoting add-on products to increase average order value while maintaining logistical efficiency. - [The group] Adjust order cutoffs: Analyse current order deadlines to determine if later cutoff times can improve customer engagement and order flexibility. - [The group] Create communication plan: Draft a clear explanation for customers regarding business changes and the necessity of price adjustments to maintain local service.
Shop Team Discussion / Product Range Expansion & Custom Boxes
Hello everyone, a reminder, 9am on 11th September, our group discussion on range expansion and custom boxes. We have 9 shops coming along. Who else would like to join the discussion?
2
0
1-30 of 70
Ooooby Academy
skool.com/ooooby-growth
For ambitious small-scale food producers, shops and food hubs that want to grow
Powered by