Ruth Callaghan
2
User Persona/Experience Design
User Persona/Experience Design
Hello everyone!
In addition to the Design Thinking User Persona 'Empathy Map' exercise, what other exercises have you used/can you recommend to define a full E2E UX journey?
Context: I am running a workshop for a client within the retail/luxe sector who is undergoing a global HR Transformation and implementing new ai technologies into their current HR Talent stack.
Previous workshops (4! 😯) that they have conducted miss both the 'entry point' for each user persona and lack the 'feeling/empathy/engagement' aspect.
Personas are within HR, Business, Employee & Candidates
Any recommendations or ideas on how to approach this are appreciated! 😁
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