Empathy Mapping/User Needs
I am really interested and curious as to how experienced "sprinters" establish user needs or empathy mapping in 'non-tech' environments such as higher education, NGOs, and so on. I have used a 'placemat' activity that has worked well once participants understand the structure. What other ways are there that folks here have used that are successful? (tech examples welcome) 馃槈
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Jason Reagin
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Empathy Mapping/User Needs
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