Hi everyone,
I recently interviewed for a Territory Manager role with a larger company, and I walked away with more questions than answers. Some of the questions caught me off guard, and I’d really appreciate advice on how to better prepare and respond next time.
- Addressing Reservations: The hiring manager expressed hesitation due to my lack of experience in a quota-bearing role. How should I reframe my value in this situation—and more importantly, how do I close effectively after addressing the concern?
- Tracking Metrics in 1099 Work:They asked if I tracked metrics in my private practice (1099 work), whether I had a self-imposed quota, how I measured it, and what growth I projected and how I determined that. I’ve never been in a traditional sales role with formal quotas—my income was my metric. While I do use spreadsheets and a CRM to track business, I wasn’t sure how to speak to forecasting or defining growth goals from a financial perspective. Can anyone shed light on how to approach this without guessing?
- Situational Question – Double-Booked Accounts:They asked: You’re double-booked. One case is with a long-term account providing over 50% of your business. The other is a new account you’ve been working on for a while and finally got a shot. No one else can cover either. What do you do? I’d love to hear how others would handle this and articulate their thought process.
- Breaking into a New Account with No Contacts:Another question: You’re assigned a new account with zero existing contacts, and no one on the team has access either. What’s your plan to get in the door? I’d love to hear step-by-step strategies or examples others have used.
- Level of Mentorship Expected in New Roles:Lastly, I left the interview feeling like the hiring manager wanted someone fully plug-and-play, with zero need for guidance. She said my clinical background "didn’t really matter" because she could teach that part easily. It seemed like niche-specific experience outweighed everything else. My question is: Is this expectation typical? I believe even experienced reps need some level of mentorship when entering a new company. How do you reframe the value of clinical and transferable experience in a way that doesn’t come across as needing "hand-holding"?
Thank you in advance—this was a humbling experience, and I really want to grow from it.