A frequently overlooked feature can significantly help your clients improve their visibility in Google search results. Google’s algorithm often uses keywords found in customer reviews to understand and rank businesses. By guiding customers to include relevant service and location keywords in their reviews, you can strengthen a business’s local SEO performance.
Follow the steps below to configure this feature.
Enable AI Review Suggestions:
- Log in to your client’s dashboard.
- Navigate to Settings.
- Select Link Review.
- In the Link Review section, locate the dropdown menu labeled AI Suggestion.
- Turn AI Suggestion ON.
Add Evaluation Criteria: To guide customers in writing meaningful reviews:
- Add 3–5 Evaluation Criteria.
- Each criterion should include a short description of the service being rated.
- Customers will rate each criterion using a 5-star satisfaction scale.
You may generate these criteria using AI tools such as ChatGPT. Example prompt:
“I have a landing page to rate [Type in business name] services before customers leave a review, and an AI tool that helps them write better reviews. I need to create evaluation criteria and brief descriptions for each service we provide. Customers will rate their satisfaction using a 5-star rating.”
Add Target Keywords
- Insert relevant keywords related to the business services.
- Include location-based keywords such as the city, town, or service area.
- You may create these manually or generate them using AI tools. (use your own keywords or use ChatGPT to give you keyword related to the business services and LOCATION town or area, you have to provide to your AI prompt). Each keyword you have to add separately.
- Click Save once finished.
Configure the Review Suggestion Text:
- From the top dropdown menu, select Text.
- Go to Review Suggestion.
- In the field "Label for Additional Notes", enter: Additional comments
- In the field "Placeholder for Additional Notes", enter:
Tell us what you loved most about the service and your experience. Please mention the service and location. (You may customize this text to reflect the specific services offered by the business.)
- Click Save.
Add a Knowledge Center Link to Every Plan:
You should also add a help resource for your clients within each plan you create.
- Go to your Main Dashboard.
- Select Plans.
- Choose a plan and click Edit.
- Scroll down to Custom Links.
- In Button Text, enter: Your Knowledge Center
- In the Link field, enter:
- Click Save.
Implementing these settings ensures that clients receive helpful guidance when leaving reviews while also strengthening the use of service- and location-based keywords that contribute to improved Google search visibility.
Enjoy!