Chatbase Bot Prompt Character Limit

Hi, I'm building out a very specific prompt request for a client and I'm unable to enter the full instructions. Has anyone encountered something similar? If yes, can you offer any suggestions/workarounds?

I've edited the prompt to make it more concise however, it's not returning the specific answers required. Most troubling is that it is not directing inquiries to the "specific" website landing page links specified in my source docs.

Again, I'm open to any suggestions/tips. Thanks!

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