Q: Can VAPI or Retell twilio call have custom caller id?

Hey everyone,

Is it possible to have caller id as my own phone number irrespective of twilio phone number being used in vapi or retell. Customer should see my existing phone number in the phone as calling phone number.

I see, twilio does provide option to change the caller id via REST API but don't see any option to change in VAPI or retell.

Customer wants to use his own number as caller id.

3 comments

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