ZappyChat PSA and Lifeline

Mike Copeland

Jul 26 (edited) • 🏰 Homebase

Please invite anyone you know who is struggling with ZappyChat by sharing this link with them.

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This video is about ZappyChat Users, not CloseBot.

Matt told you there would be a seamless migration on July 1.

I sincerely believe he would not have sold ZC to CB if he knew the migration would only be their billing.

CB is shutting down ZC on Jan 1, 2026.

ZC users are being told they have until then to not migrate, but fully rebuild their bots for all their customers.

CB doesn't let ZC control the prompting, and ZC workflows will not work in CB.

CB is treating its early customers differently from ZC users.

ZC customers will have to pay for usage and additional users, while CB "early adopters" and "founders" get things like free chat usage and free additional users.

CB doesn't work in the DIY or DWY Agency models. End Users cannot create their own flows or bots.

Assistable is launching an unlimited chat-only plan cheaper than CB, because we care and because we can.

Assistable will not charge ZC members for usage on chats (just connect your Open AI Key)

I was one of the first ZappyChat customers ever. I'm probably one of their highest LTV clients. Andrew Hagen can confirm this. (custom builds and VAs to answer chats)

Oh yeah, Andrew Hagen is on our team now. We love him here.

I later started running tech calls for ZC. I helped create the Speed-to-Lead snapshot. I know how much time, money, and effort many of you spent perfecting your systems.

ZC was so good. I told Jorden I needed to have custom fields in Assistable for me to consider switching from ZC to Assistable (He finally delivered after months of me pestering him). It's one of the best things Assistable added. Thanks, Jorden!

I share my background because I've been where you are and I know what you've built. I’m forever grateful for ZappyChat, Matt Deseno, Graham Lightner, and especially Andrew Hagen.

You're being told you have to start over and start from scratch.

You do not have to.

We can fix it in seconds.

Everything runs the same at a cheaper plan than before, and no usage fees.

I'll link the page shortly for our chat plan and how to actually migrate ZC to a compatible platform (that's us)

Much Love,

Mike Copeland

Former ZappyChat Customer

Wouldn't be surprised if CB sees this. Message for you is this, treat ZC Users better, give them the badges and and keep the old ZappyChat tech up and running indefinitely. You said you're welcoming ZC to your family, treat them like it.

19:49

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