Bro just called my documentation half baked 😂

Are you talking about chat or voice? For chat, it will automatically have all the previous messages for its context. If you're talking about an AI Voice agent, if a user calls the agent, and then later calls back again, the Agent is simply going to through the prompt and tasks the exact same way it did the first time. If you want it to have contextual awareness of the previous phone conversation, you can use the post-call webhook to update a custom field with the transcript. (For example, {{ contact.last_call_transcript }} Then in the prompt you can reference that field.

Do you have "Sleep Mode" turned on? If it's on, then any automated messages coming from your client's subaccount (like calendar confirmation texts) will activate the sleep mode and prevent the AI from talking.

@Loyd Hale What was the issue?

@Oscar Fernandez So this might be really obvious, but did you actually ADD the tool to the assistant? When I check out your assistant, none of the tools have been added.

@Oscar Fernandez try calling out the tool ID in the prompt (like the actual ID # instead of the tool Name). Let me know if that works

Wix doesnt have just one calendar, they have a whole suite of available calendar apps. Which one are you using? The easiest way to do it would be to use the Google Event Calendar. Google calendars can easily sync with GHL and that way you wouldnt even need to do any custom tooling.