📚Assistable Knowledge Base

[Question]

Context:

Solar client using Assistable for lead qualification and appointments.

Requirement:

Agent needs comprehensive understanding of all 5 services and related products to be able to respond to client enquiries and provide product and service details to move the deal forward.

Challenge/Ask:

So far the client has sent me around 10 documents just to cover their services. The still need to send me way more. I estimate there will be 30+ pages of knowledge I need to make available to the AI agent.

I considered creating 5 specialist agents, but I feel the complexity will be too much and would prefer 1 agent with a basic task based prompt making use of custom fields to determine the lead enquiry type (Boiler, Solar etc).

Question:

Does Assistable have a limit on the size of the Knowledge Base?

Can I create a comprehensive KB using the Q&A vector method to manage 30+ pages of information?

What would be best practice?

Any guidance and assistance would be greatly appreciated.

Colin

1 comment