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Rank A Product Not Answering
Hey Champs, I have reached out to rankaproduct (info@growwithexo.com) and filled out the form and heard nothing back and my campaign was supposed to start today. Is anyone else having issues with getting responses? Hoping to hear back from them asap so the campaign can start before end of day. @Trevin Peterson Thanks,
Capacity Limit Reached - FBA
Hey Champs, I’m currently in a situation where I have additional inventory sitting at 2 different suppliers for 2 different products in the standard size category and my capacity limit has been reached. I have requested additional storage multiple times with high bids and got denied every time. My suppliers are wanting the inventory removed ASAP and I think my only option really is to have the excess goods stored at a warehouse in China in meantime until space becomes available (hopefully in new year). Has anyone else ran into a similar issue and if so, how did you resolve it? Open to suggestions for how to best move forward. @Trevin Peterson
Awful seller support customer service
Is there a way around the awful seller support who only gives canned responses? I even had an internal escalation ticket opened that also gives canned responses. My listing is getting deleted every day and now permanently deleted.
Influencer reveiw
Hello all what’s the best way to send our product to the influencers to review (amazon reviewers where they earn commission)? We do not store any units and I don’t think they should buy from amazon correct?
Browser Node Deleted
I have an unusual issue where the browse node for my ASIN keeps getting deleted every 2–3 days for the past several weeks. This causes my listing to become essentially unsearchable, both via keywords and any ad campaigns. The listing itself is still active and can be sold if a customer already has it in their cart or if a returning customer purchases via their history, but it is otherwise invisible. This morning, the node was deleted again, and I submitted a browse node update request. According to Amazon, it can take up to 72 hours for the listing to be searchable again. I have lost so much this month dealing with Amazon support/listing deletion/etc. I’ve reached out to Seller Support and the Catalog team multiple times, but no one can explain why this keeps happening or why my node keeps being removed. Has anyone experienced something similar? Any insight into why a browse node would repeatedly get deleted and how to prevent this from happening? Thank you!
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