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Seller Support finally responded with false allegations:(
Hey all, I’ve been having a really tough time with Seller Support — my listing has been deleted every day for almost 2 months. The Catalog team told me there are no issues and instructed me to relist, yet it keeps getting deleted every morning between 12am and 3am by their bot. Finally, I got a response claiming this is due to a hijack attempt, saying that I supposedly created the ASIN in 2020 as a different product and then recreated it in 2024 as something else. The thing is — I only activated my seller account in 2024, so how could I possibly have created the ASIN in 2020? Has anyone seen something like this or have suggestions on how to get this corrected?
Advice needed
Hi Team, I need expert advice on a serious Amazon brand issue. When I created my Amazon listing, I used a brand name . Amazon accepted and published the listing with this brand, including images, packaging, and all listing details—even though the brand was not trademarked at that time. Recently, while applying for a trademark, I discovered that another seller already owns a very similar brand name with a hyphen, which is actively selling on Amazon. Now I’m stuck between two risky options and need guidance before moving forward with production: Option 1: Continue with the brand name (without hyphen) - Use it consistently across images, title, and packaging, and apply for USPTO trademark registration. - Risk: USPTO may later reject the application due to likelihood of confusion with the hyphenated version. - If rejection happens after the listing gains reviews and sales, a forced rebrand later would be extremely damaging. Question: Based on experience, does a brand name without a hyphen realistically have a chance of USPTO approval when a hyphenated version already exists, or is rejection highly likely? Option 2: Change the brand name completely now - Choose a new, clearly distinct brand and register it. - Risk: Amazon may not allow a brand name change on the existing ASIN and could require creating a new ASIN, updating all images, and losing listing momentum and reviews I built so far - Amazon support mentioned this would require review by the Brand Registry team. Question: From real Amazon cases, does Amazon usually allow a brand name change on an existing ASIN if done correctly, or do they typically require a new ASIN? Any guidance from sellers who have dealt with similar trademark or Brand Registry situations would be greatly appreciated. 🙏 @Trevin Peterson @Kaming Lai
Data Dive Product Scorecard Question
Hey guys, as a general rule of thumb - what's considered a good score on Data Dive Product Scorecard? Is 550 considered an acceptable score?
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