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Need advice from the AMZ Champions FBA community — Amazon admitted its mistake, but I'm still stuck!
Hey everyone! I’m hoping someone here has dealt with something similar and can point me in the right direction. Amazon removed one of my product listings, and I received written confirmation from Amazon that the removal was a mistake and that my listing would be reinstated. The problem? My listing is STILL inactive, and Amazon keeps closing my support cases without actually resolving the issue. Now I'm being told that if I don't sell my inventory by October 21, I could face charges related to my products or inventory removal. How am I supposed to sell or liquidate my inventory when Amazon has left my listing inactive? I didn't choose to stop selling these products. Amazon acknowledged that the original removal was an error, and I'm now at risk of being financially penalized for something outside my control. Here's what I've done so far: - Opened multiple Seller Support cases. - Provided the written acknowledgment that Amazon made a mistake. - Requested urgent escalation to the listing and FBA inventory teams. - Asked Amazon to pause any inventory-related deadlines and charges while the issue is resolved. I'm continuing to push for a resolution, but I'm running out of options with the October 21 deadline approaching. Has anyone successfully escalated an issue like this? - Is there a specific Amazon team or escalation channel that actually gets these cases resolved? - Has anyone gotten Amazon to pause inventory charges or removal deadlines when Amazon itself caused the listing issue? - Are there any Amazon seller advocates, industry contacts, or other resources you recommend reaching out to? I'm not looking to bash Amazon. I just want the error corrected and to avoid being charged for inventory I haven't been given a fair opportunity to sell. I'd really appreciate any advice, contacts, or experiences you can share. Thank you!
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New to Amazon FBA, Experienced with China
Hey everyone! I’m Ermal. I’m new to Amazon FBA, but I have experience working with China, sourcing products and dealing with suppliers. Excited to learn, connect and share what I know along the way.
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New in the community
Hello everyone!✋ Brand new here, thanks for the opportunity.
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