Hi, From the last three months, I am unable to attend live classes. Every time I join, it shows waiting for host to join from the first minute, and the entire hour passes without the class starting. Please help resolve this issue. Thank you.

Hey everyone! I have a quick question about product warranty. Can I create a warranty registration page through my WordPress website instead of using Helium 10? I have a developer who can make it for me. Also, do I need to connect my website domain with my Amazon store, if yes can I use my own domain and connect it with amazon for the warranty page? I just want to make sure it’s allowed by Amazon before I start. Any advice would be really helpful. Thanks! @Kaming Lai @Trevin Peterson

Hi everyone I’m currently facing challenges with my product launch. For the first batch, I worked with Jing Sourcing and encountered many defective units. We managed to repair most, received refunds for some, and eventually shipped the inventory to the US. At that time, my agent assured me the issues would be resolved in the next batch. Now, with the current inventory, she’s saying the factory is not capable of making perfect units They claim that to get perfect units, the cost must increase, and the agent also mentioned that new factories she found have even higher prices. She’s given me two options: 1️⃣ Deal directly with the current factory, which she feels isn’t reliable. Although the last inventory turned out fine after fixes, they had initially produced many defects. 2️⃣ Move forward with new factories, but at a higher cost. With my current margin at only 26%, any cost increase will squeeze profits further. On top of that, delays could cause me to run out of stock. Looking for advice — how would you approach this situation? @Trevin Peterson @Kaming Lai

Small changes to your product listing can lead to higher click through rates and more sales. A higher CTR not only drives more clicks but also improves your product’s visibility and conversions. Poorly optimized listings, on the other hand, often lead to low visibility and missed sales. Optimize your listings with high quality images, clear titles, and concise bullet points. Even small improvements can make a big difference. Which part of your listing do you think impacts CTR the most?