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📊 Ops & CS - Jasmine & Alek is happening in 46 hours
Sales Training Incoming! What should it be about?
Hey crew! I've scaled the sales teams of not one, but two SMMAs to over $200K/month (the latest to $270K/month), have consulted with dozens of agencies to scale them to $50K/mo+, and my sales frameworks have helped over 500+ agencies scale. My question is, if I whipped up a training over the holiday, what would you guys wanna see? Need help with show rate? Close rate? Collecting more cash upfront? Specific objections? Discovery? Pitching? Getting prospects to lower their guard? Mindset? Something else? Let me know! Just comment down below what you'd want the most help with and I'll post the training here when it's done.
Free Trial refundable deposit
Hey guys, I'm thinking of collecting a $100 refundable deposit for all free trials to enable me filter the un serious leads. The money will cover the GHL cost and other minor expenses used to run the free trial campaign. They get their money back at the end of the free trial if they sign up with us, and if they don't we keep it. @Aaron Brewer @Isabella W @Anthony Calvetto @Harsh Sewani @Lucas Nobua @Abdullah Khan @Siloh Moses What do you guys think?
Why You MUST Isolate Objections Before Resolving Them
Isolating in CIVR is a precision move. You clarify the concern, then you isolate it. Then you validate it. Then you reframe it. Isolation is simply you finding out what “bucket” you’re in, so you don’t waste time validating and reframing the wrong thing. Here’s the practical rule: You isolate to learn whether this concern is the whole decision, or one item on a longer list. Use language that invites honesty, not compliance. Try these right after you clarify: - “Got it. If we could get this solved, would you feel ready to move forward?” - “So you're saying it's just X, not Y or Z?” - “Outside of that, is there anything else that would keep you from doing this?” - “If this wasn’t a factor, would you be in, or would we still have another concern to look at?" Then shut up and listen. What you want is scope: Do they confirm it’s the main thing, do they add something else, or do they stay fuzzy? (If it stays fuzzy, you need to go back to Clarify to get to the root concern). If they add something else, you don’t argue. You just clarify that next piece and isolate again. And when they confirm the true main concern, then you validate with full presence, and only then do you reframe with a clean analogy and questions. Most calls go sideways because reps start validating and reframing a decoy concern, then wonder why the close feels like herding cats on roller skates. Isolation keeps you working on the real hinge point.
How do I get past, gate keepers ?
Hey guys, I've been doing lots of cold calls lately and getting stuck at gatekeepers, do you guys suggest I pitch my services to them or hang up, or keep pushing until they connect me to the business owners
No database for free trials
According to @Aaron Brewer he always suggests we offer free trials ( GHL activation ), and make it completely free to get our first few clients before charging a service fee. How do I perform the free trials if the clients don't have a database of previous customers? I got a lead that was interested in my services, but doesn't have a database of past customers. I'm lost and kinda scared of asking for ad spend 😢
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