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24 contributions to Assistable.ai
🚀 Assistable Community — Free Snapshot Drop
Quick context: Last week I ran a free workshop inside the LeadIndicator group. During that session, I walked through the exact Assistable workflows and automations we use internally — the real ones that run our business, support, fulfillment, and scaling. There was a lot of interest in getting those workflows, and since the workshop was positioned as pure value with nothing to sell, I decided to give the entire snapshot away for free to that group. Rather than keep that value isolated, I want to make it available here as well. ✅ What I’m giving you - The full Assistable snapshot - The exact workflows we use internally - No stripped-down templates - No pitch, upsell, or funnel This is not something we normally give out publicly. The only thing I’m asking in return If you’ve found value in Assistable, I’m asking for one small favor: 👉 Go to Google, search for Assistable's TrustPilot page. Leave an honest review on our Truspilot page. That’s it. Reviews matter a lot — especially as we continue to grow and as we deal with the occasional bad-faith review that comes with scale. Your feedback genuinely helps. 📬 How to get the snapshot - leave a review on our TrustPilot page - Comment that you've left the review and I'll DM you.
🚀 Assistable Community — Free Snapshot Drop
1 like • Dec '25
@Bernie White done. Thank you in advance!
Need advice...
What do you do if your prompt needs to be longer due to pathing through complex scenarios? I have a tax client with like 6 calendars and services that the agent is having to sort and path through and book on the appropriate calendar. I've used a calendar matrix and I think I've reduced every last character I reasonably can. I'm still at 13,351 characters. My concern is that I have an upcoming client with like 20 services with a good 5-6 products each per service and will have a similar scenario. The biggest challenge with length is that I'm having straightforward tools fail on me on both SMS and voice (e.g. add a tag, calendar booking), and help.assistable is telling me it's a matter of prompt length and to reduce it to 8K characters. Any advice, direction, tips, or help would be truly, truly appreciated! ...TRULY APPRECIATED. Thanks in advance!
3 likes • Nov '25
@Sean McGinnis I have a Voice agent that is the first line defense that then route to other agents. This has been working really well for multi offices so what we ask is multiple different prompts in terms of you. Are you looking for help with a specific problem? If it’s a follow up question on scheduling or basic answers this routing AI takes care of it, but if it’s to schedule with Someone in a different office or location, which we have three different states that we are routing people to. Then what I do is have it look at a matrix with the hundreds of counties and thousands of cities that we serve and then route to directly to that office and they take on the scheduling from there
Need Help from a Master Prompt Maker (issues with relative day of week)
Hey all, I have been fighting with this prompt for weeks now. I have a an OG client that I'm about to lose because we can't get this right and need your help. @Tom Pacheco @Brandon Duncan I have a prompt that has been modified extensively from the original because of the user's needs and I keep running into the issue with it booking the wrong day. When someone asks for "saturday" and there is a block on the calendar, the ai looks at "monday" (the next available day) and books it for "saturday, october 20th" (its driving me bonkers and the client is fed up). Can someone Please give me an assist here? @Assistable Ai @Assistable Team @Luis Garibay PS yes the prompt is long for sure and might be why it is hallucinating. It adapted to ensure it captures a name everytime vs "guest" from a whiteglove set up I purchased. I have 3 main round robin calendars and 7 personal calendars mapped based on location and caller preferences in a custom tool. Thanks in advance for your help! https://docs.google.com/document/d/1NK0iwQvjEwuhoy6Ed55TrB6snHVM8x4YHeDgqLs6jp0/edit?usp=sharing
2 likes • Oct '25
@Harry Stokes Yes round robin calendar. Oh got it. no buffers in calendar. But there is a 3 day minimum scheduling notice. I think Thats essentially what is happening. Caller says "Tomorrow afternoon" and the AI only sees the next available day and calls it "tomorrow"
2 likes • Nov '25
@Jakin Harper thank you! @Brandon Duncan
⚠️ Real Risk for Voice AI: Spam Attacks Draining Balances
Hi everyone, I just read a LinkedIn post where someone lost $20K in minutes because their Voice AI callback form was hit with fake international numbers. Their agent kept calling and talking, draining their balance completely. This is a wake-up call for us. We should make sure we’re fully covered against something like this — things like CAPTCHA, spend caps, geo locks, concurrency limits, etc. I wanted to bring this up here so we can make sure we’re all covered and avoid any risks like that and protect ourselves and our clients. Better safe than sorry. 🙃 We’ve seen a few of our clients go through this too, and it can get really messy really fast. That’s why I think it’s important we put the right safeguards in place together. 🙌 @Assistable Team @Mike Copeland @Jorden Williams
⚠️ Real Risk for Voice AI: Spam Attacks Draining Balances
0 likes • Nov '25
@Assistable Team @Assistable Ai Do we have a patch for this?
1-10 of 24
Shane Evans
3
39points to level up
@shane-evans-2805
I'm an entrepreneur that loves to give back through teaching others how to generate leads, sales, and clients for their business.

Active 2d ago
Joined May 7, 2025
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