Activity
Mon
Wed
Fri
Sun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
What is this?
Less
More
Memberships
Atlassian Everything
288 members • Free
6 contributions to Atlassian Everything
May 1 •Â
Getting granular with Issue/Work Item history
We have a specific use case that is giving us fits. Here's the gist: - jira query with status transition and assignment history (assuming it's possible) of CRs - analyze with codex to create a report which would contain, at a minimum Backlog Metrics - Total "Active": the total number of CRs not in status "done", "rejected", or "in prod". - Untouched: the number of CRs which have no comments and no changes in status - Wait and Rejection Metrics (90 Day Rolling) - 90 Day Average Wait Time: the average amount of time a CR currently in status "development backlog" or beyond spent in "waiting for customer" status over the last 90 days - 90 Day Rolling Rejections: the total number of CRs moved to status "rejected" over the last 90 days - 90 Day Rejection Reasons: of those CRs rejected over the last 90 days, how many of each "Rejection Reason" occurred - Goals - Mean time to resolution (MTTR): across all CRs which are currently in status "development backlog" or "sprint backlog" or farther along in the workflow, what is the average amount of time they took to go from status "delivery backlog" to "done" In the past I looked a couple of marketplace apps but they didn't really fit our use case with specificity. So my big question is: can Rovo or a Rovo agent pull this data that I can then feed into Codex/Claude Code/Gemini for analysis. I'm thinking if we could just get the raw history of the work item the AI could do the rest.
0 likes • 26d
If you have Atlassian analytics, have you tried using sql in a dashboard to build those out? I have been having a much better time using it lately. Custom charts (marketplace app) could do some of that but for sure not all of it. From experience with trying to build Jira dashboards in Looker, trying to get that level of history and data out of Jira is painful and massive so I would recommend keeping it in the Atlassian data lake if at all possible. With the announcement of agents and being able to set up a claude agent maybe that is the path you can take to get claude involved? (I don't know how to actually set up the claude rovo agent but saw it a couple of times at Teams 26)
Feb 13 •Â
Data-driven ways of working
Hi everyone! I’m curious to hear your best practices when it comes to being data-driven in Jira. - What reports or dashboards do you rely on most — and why? - How do you use Jira data to support retrospectives and continuous improvement? - Any tips for improving data quality or avoiding misleading metrics? - What’s something you’ve seen work really well (or not work at all)? All perspectives are welcome! (Scrum, Kanban, hybrid) Best regards Simon
1 like • Feb 13
My first reaction to this avoid Jira outputs reporting from becoming the focus of leadership. Their focus should be on outcomes. Building reporting at the output level should be kept for working teams to improve their processes and not for leadership reviews/readouts as this can lead to bikeshedding
1 like • Feb 28
@Tei M. Law of triviality https://en.wikipedia.org/wiki/Law_of_triviality Basically focusing too much time/effort on not the most important thing or unimportant things.
Feb 16 •Â
Velocity Reporting at scale?
Hey everyone, Wanted to get people's thoughts on what they might have used from a reporting perspective to show performance (such as velocity) at org level without the use of paid gadgets? I've only thought of adding i-frames into confluence (but this is a poor offering to exec teams and the format is bad as it shows the entire page not just the velocity report. The AI savvy people in our teams are starting to use MCPs such as Claude, but the connection and effort required to get the correct prompts required is too much in my eyes (but I'm becoming old school in that regard) I'd like an out of the box solution instead of coding AI to get me various results. Any help appreciated, this won't be just a one and done requirement, I envisage that it'll be an ask for almost every other metric that we can get from Jira
0 likes • Feb 16
If you have Jira or Confluence on enterprise, you should have access to Atlassian Analytics which is a reporting tool that uses sql and the Atlassian data lake. There are templates for site wide reports that are pretty good as well. Jira also has a beta version of dashboards they are working on but I haven't explored that a lot yet so not sure that would address what you are looking for.
1 like • Feb 16
@Orla Mears ahh sorry. The other thing I commonly use is the Custom charts app but that of course is a paid gadget 🫤. Seems like the MCP route might be good to explore in this case. I have seen some discovery projects that use Jira data into AI tools for reporting that look pretty promising.
Feb 13 •Â
Silent bulk updates?
Has anyone come up with a magical hack that allows you to update in bulk without sending any notifications (no emails, no slacks, no in-app notifications, etc)?
0 likes • Feb 14
@Alex Ortiz cloud
0 likes • Feb 14
@Alex Ortiz True that you can disable emails but what I am really struggling with are the slack notifications. They can be from: - A space integration setting with slack which in theory I could go into every impacted space and mute them but this would likely take so much time to do it hardly seems worth all of that effort of finding all the impacted spaces to mute and then go back to them all and unmute. - Automation rules with slack web-hooks which in theory I could also disable but finding all of the related ones seems pretty impossible. - Personal slack app integrations where people can select their own settings and that's not something I could disable/mute.
Feb 5 •Â
How do you stay informed of cloud updates?
What’s the best/most efficient way to stay informed of updates to Atlassian’s cloud products? What’s your strategy?
2 likes • Feb 13
In addition to the roadmap, I use the Feedbro browser extension and sign up for RSS article feeds on as many of the forums as I can. I also use that to sign up to the RSS feed from Atlassian status page for incidents.
1-6 of 6
@sara-tucker-2406
Atlassian org admin - Knowledge management nerd
Active 5d ago
Joined Nov 11, 2025
Powered by