I don't know what is going on by I keep having phone numbers stop working on my client sub accounts. It started with two client that were on auto recharge and then for some reason the auto recharge failed and put them in negative and their account stopped working, So then we got them in the positive but their phone numbers never started working after that. Then today I have a client that their number stopped working and they never have gone negative on their account so I know that was not the issue. The only thing I can do to get this working is to trash the number and buy a new one. I hope the root problem can be found to this issue.

All phone lines not working for my account. Put in ticket. Figured id come here due to urgency and very pissed off client. Would love to help with workspace info but cant access portal on any device thru createass… or my white label domain

We get asked a ton about rebilling -- and while we work on functionality and UX UI to always make this easier, I thought I would make a simple vid (its 10 minutes you can 2x if you like) that shows a miro flow chart on the logic, the rebilling set up and configuration, using folders to bucket clients by type, and the tangible charges at the sub-account and workspace level to better understand it. let me know if you have any questions, drop them below and ill get you an answer :) Loom & Miro board attached

I'm getting an error on my chat widget. Sorry, I encountered an error. Please try again. I though this was fixed.

So I can log in to my agency dashboard if I used the create assistant url instead of my domain, but I'm not able to log in to any subaccounts. Been that way since Friday. Does anyone have a workaround for this, since Assistable does not support their tech on weekends?