@Tina Westland +100 for this! We learned this the hard way in the early days.

@Rachel Lohiya Glad it's helpful!!

Hi Melanie. This is my wheelhouse and I get requests for this but always flip it to encouraging the group to define the actions and behaviors they believe are most important for their organization. If this is a client, I'd encourage you to get very clear about what they mean by "management vs. leadership." This phrase gets thrown around and the truth is that the best leaders are usually also great managers - they're different skills but not mutually exclusive. My recommendation would be to drop both words and really understand what they're looking for. In my experience, when clients say their managers need more leadership skills, they end up specifying that people need to speak up more or take more initiative or have more executive presence...etc. And when they mean "inspiring others to move faster in the right direction" or "motivating others to want to do ambitious work"...the outcome is often that the individuals need to hone their tactical management skills. Semantics! 😂

@Trevor Wood exactly. I only had space for a carry on because of several tight layovers. This saved my stress levels.