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RIA Operators

1.1k members โ€ข Free

4 contributions to RIA Operators
What do you use for email marketing/newsletter?
I'm finding that most firms that are serious about email marketing are going to tools outside the industry, but that can cause integration issues with their CRM. (see satisfaction scores on screenshot below) Anyone solved this and have a way to keep email lists for prospects, cold prospects, clients, Tier 1 clients, etc and when you change their status in your CRM, it updates which email list they're on?
Poll
14 members have voted
What do you use for email marketing/newsletter?
0 likes โ€ข May '23
We use both FMG Suite and Constant Contact
1 like โ€ข May '23
@Joe Moss I'm not sure how they were originally added because that happened before I started my job. Currently, I update the lists whenever we get an address change request. We send weekly emails via FMG and other notices/emails we design through Constant Contact.
MailChimp
We currently use Mail Chimp, but they recently updated something and we are having lots of issues with our images appearing correctly within gmail, outlook, etc. It may look fine in gmail, but not in outlook. They told us we need to readjust the image sizes, but when we do this we still have issues. I am considering moving to Constant Contact and wondering any users out there have issues such as this. What other email services are you using? A perfect solution for us would be a service that provides both content as well as the ability to highly customize the emails. We change our email header images and article images virtually every month to keep it fresh.
0 likes โ€ข Apr '23
@Terry Herr Just sent you two.
0 likes โ€ข Apr '23
@Terry Herr my email address is martha@fishandassociates.com if you have any other questions.
Start here
Hello! Welcome to the RIA Operators community. The goal of this skool is to unlock the best version of you and your RIA. It's taking the initiative to recognize there is a need for improvement, and moving forward with the changes. It's about being driven rather than complacent. ~@Katherine Beltran Start by checking out these links: - Classroom - Roadmap - Mission - Resources - RIA Operating System - Work with Simplicity Ops To kick things off, please comment below or create a post introducing yourself. Let us know: 1. Where are you from? 2. Why did you join this community? 3. What project are you currently focused on? See you in the comments!
5 likes โ€ข Apr '23
Hey Everyone! My name is Martha and I'm the Operations Manager at Fish and Associates in Memphis, TN. My current project is to become a Redtail guru and find ways to increase productivity and engagement in our firm.
Redtail Users - What calendar are you using?
We use Redtail for our CRM but haven't had a great experience with Redtail's calendar. It's onerous to update, slow to load, and doesn't integrate well with Google calendar or Calendly. When we receive invites (outside of the meetings scheduled using our Calendly account) we have to manually add them to Redtail. I'm curious if other Redtail users are experiencing the same issues. If your firm uses an alternative calendar, please share.
0 likes โ€ข Apr '23
We currently use Redtail as well. I typically have to duplicate the scheduling using Honeybook.com which is our online scheduler.
1-4 of 4
Martha Shaw
2
14points to level up
@martha-shaw-3664
Ops Manager at Fish + Associates

Active 898d ago
Joined Apr 6, 2023
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