so dev stuff is taking a while with front end migration and Assistable's For Business platform (first no-white label workspace), so to hold you over on some stuff - this has been good:

Apologies for all the questions, I'm still finding my feet and I believe there is seasoned veterans here whose brains I have the chance to pick. Based in Ireland, building a receptionist agent for a clinic. Trying to get her sounding natural and colloquial rather than robotic. What have you guys found works best - hardcoding specific filler words and phrases, leaving it open, or does trying to manufacture it actually make things worse? Any other general tips to get the most out of voice agents would be appreciated

long dev cycle but we've rebuild the platform from the ground up along compliance audits. its a lot. but, something we have put into product for managed clients is the production version of flow builder for voice and chat. I know a lot of people have wanted this for some time, we have to.

Can someone share loom video or " how to ? " Trying to install....

How can I set Sleep mode for SMS to only fire when a manual SMS message is sent and not trigger when an Automation SMS workflow fires? We had to turn off Sleep mode, cause i had it set for 1 hour but even when an Automation SMS would fire it would activate sleep mode, this makes sleep mode pretty useless.