So, we added a DNC checker (per compliance with twilio) - however, we know some opted leads may still be on the DNC. So, we have a 3 part verification: 1. Internal DNC 2. National DNC 3. Attribution From GHL If a user is on our internal DNC, we have to decline the call (there will be opt outs within the day or so for this but require imported telephony) If a user is NOT in our internal DNC, but they are on the national DNC we check your attribution. Facebook ads, form submissions etc. If there is a attribution source meaning the lead opted in, we will honor the opt in. If a user is NOT in our internal DNC, but they are on the national DNC and there is NO attribution (meaning list upload), we have to honor the national DNC. We will have an opt out process (a wild west mode per se) where we will allow you to make those decisions yourself with imported telephony. So, if you import your own telephony, you can opt out of these checks. Our telephony (for the concern of you, your clients and us) will honor the flow above as we make it more robust. Let me know your thoughts and ideas for expanding this to make sure everyone is compliant but also able to properly compaign.

I started getting errors saying "This number is on a DNC list." I have prior consent from clients. How can I override this error message?

We had someone violate a rule in Twilio so we have a temp outage with numbers older than 6 months (Twilio based numbers) - we have submitted proper evidence and been acknowledged so we are just awaiting the switch on. In the meantime, we will help you trunk or get a native telnyx number to keep you going on a 1-on-1 call; just drop a comment and the team will get you on a call immediately Hoping this resolves today and we are porting those numbers over to telnyx afterwards to prepare for voice version 3 and native CRM launch in november

Hello, The new update with IOS26 asks for the caller name and reason for calling. How can you make the AI leave the name and purpose of call, then wait for someone to answer?

I'm not getting any details in the error fields if the execution of "make ai call" is failed. It's only filling those fields if the "make ai call" was executed but returned an error. Even when it's failed I can see the error details in the execution log but the fields come empty if we mapped them in notes or internal notification. Here is my setup and the results. Any suggestions?