We have been working on this very heavy. The chat widget that is in the portal is marked as beta because that is what it was at the end of the day - a way to test the use case if it was worth it over GHL widgets. As the horizons expand, and use cases continue to grow, the need for a omni-channel widget integrated with / and modularly decoupled from GHL comes up more and more. So, we can expect that chat widget goes into official production with proper support and caching within the next week - will be omni channel, voice and chat, and configuration with prompts.

Hey everyone! 👋 Wanted to pop in and make my first post here. I'm Halie — I've been working with the Assistable team as a beta cloud employee. I'll be hanging around the Skool group and DMs pretty regularly, so if you ever need anything just tag me or shoot me a message. Quick background on me: I have access across all departments, vendor Slack channels, and the Assistable platform itself (browser + API), so I can jump in and help triage things when needed. Since I'm here, figured I'd share a few updates: Webhook fix — Yesterday some of you may have noticed webhooks not firing. We tracked it down to a recently configured webhook that got stuck in a retry loop and was hogging server bandwidth. Found it, patched it, should be good now. New system prompt — This is a big one. We updated the core system prompt for the first time in a really long time, and the beta tester feedback has been super positive. It's one of the most comprehensive agent wrappers we've built — proper date/time context, user context, cached memory across channels, and stylistic tuning that keeps your agents sounding natural instead of robotic. Along with that, here's the updated variable set which covers a wide range of date and time variables for all use cases: https://docs.google.com/document/d/1pH_gk89wUf0dSjx0wLlJKgFVYt9yPNgwLrgtFbu4TXs/edit?usp=sharing STT update — We're rolling back from Deepgram Nova 3 to Nova 2 for now to cover a wider range of languages. But good news — with the V3 front end launch, you'll be able to pick your STT provider yourself (Nova 2, Nova 3, Flux from Deepgram). And for the multi-lingual folks, we're adding Krisp AI as an audio passthrough for noise reduction and cleaner transcription. V3 front end — Took a peek at the latest GitHub repo and we're getting really close to pushing this out. It's a big step up in stability — agent orchestration, load times, run times, the whole experience gets a lot smoother.

Looking for the latest version of the docs as i have https://aisupportdocs.com/ and https://docs.assistable.ai/chat-ai#context-action @Assistable Ai @Assistable Team @Mike Copeland But they seem half baked just wondering what the most complete up to date version is. I have all the GHL docs stored in a knowledge graph/vector storage and want to merge my assistable set up with it. Happy to share the knowledge base set up once finished. Attached is my github repo represented in notebooklm infographics.

Quick context: Last week I ran a free workshop inside the LeadIndicator group. During that session, I walked through the exact Assistable workflows and automations we use internally — the real ones that run our business, support, fulfillment, and scaling. There was a lot of interest in getting those workflows, and since the workshop was positioned as pure value with nothing to sell, I decided to give the entire snapshot away for free to that group. Rather than keep that value isolated, I want to make it available here as well. ✅ What I’m giving you - The full Assistable snapshot - The exact workflows we use internally - No stripped-down templates - No pitch, upsell, or funnel This is not something we normally give out publicly. The only thing I’m asking in return If you’ve found value in Assistable, I’m asking for one small favor: 👉 Go to Google, search for Assistable's TrustPilot page. Leave an honest review on our Truspilot page. That’s it. Reviews matter a lot — especially as we continue to grow and as we deal with the occasional bad-faith review that comes with scale. Your feedback genuinely helps. 📬 How to get the snapshot - leave a review on our TrustPilot page - Comment that you've left the review and I'll DM you.

@Jorden Williams