Retell sends 3 webhooks. start_call, end_call and call_analyzed. The one you want is call_analyzed. which has all the call info, transcript etc. so in the filter put call_analyzed and when this event happens it will move to the next module (google sheets)

Try something like this. Pricing Calculation 1. Cost per Minute: Add up the costs from the tools. Example: $0.13 (twillio number) + $0.21 (RetelIAI) = $0.34/min (Or what ever platform you are using for the caller) 2. Cost per Hour: Multiply by 60 minutes. Example: $0.34 x 60 = $20.40/hour (your cost) 3. I like to add a base amount of hours they get eaxh month. Monthly Cost (10 hours): Multiply hourly cost by 10. Example: $20.40 x 10 = $204 (your cost) Final Pricing Apply a markup (e.g., 3x). Example: $204 x 3 = ~$612/month Extra Call Hours: ~$40/hour (2x Markup) One-Time Fees 1. Demo: ~$600 to show how the service works before committing. 2. Full Build: ~$6,000 to set up the complete system. Summary Base your pricing on your costs, add a markup, and be clear with clients. Example: $612/month for 10 hours of calls, with $40/hour for extra time. Just play around with the pricing and what suits your offer.