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3 contributions to Tonvaro - Client Acquisition
Google ads at the start of SEO Campaign
Has anyone had success running Google Ads in the first 30–90 days of a new SEO campaign to generate leads fast and keep the client confident while SEO ramps up? If yes, how do you usually set it up (budget, campaign type, keywords, landing pages), and what mistakes should I avoid?
1 like • 7h
@Daniel Stead do you mean their actual site pages?
1 like • 5h
@Daniel Stead you can. If you’re running it out of your account then all your site links, call-outs etc will probably get messy hard to manage. We’ve run into issues with multiple domains at times, within ad groups or security. Lastly, I’m moving very much to a closed system; which just means that I want to track everything including the leads I generate and if you send to a client website, you need to work out if it’s yours or not. If it comes through your landing page and your forms, then you can put it in a spreadsheet and make it clear you’ve generated it. I do think there are pros and cons to landing pages vs actual website, I’m not like most that say landing pages all the way but I’m certainly leaning in more to landing pages for many reasons. Full tracking and being able to change them on the fly without needing approval from the client.
Client cut our services and now wants all the infrastructure access
As many of you know, I own a digital marketing agency. There's a client we have who is a financial company, whose website we rebuild from scratch. For the past year, we built lead generation systems and funnel for them with our own software subscription and tools, including Google ads under our MCC account, online forms with our formstack account, zapiers and automation, online calendars and so forth. At the beginning of January, they told me that they want to cut back our services to only social media and email marketing… Cutting all the Ad management. They told me they are cutting back their budget. When I pointed out that I do have a cancellation fee clause in my contract they refused to pay the cancellation fee. Now this client is basically firing us… Did not want to pay any kind of 30 day cancellation fee as per our contract. We continue to do their social media and email Marketing at the reduced rate.Then a few weeks later, they asked if we could speak with their "AI consultant" and also asked whether we would be able to migrate the account to be managed by someone else. I don't hold any client accounts hostage so I said yes I can, but you will have to pay a fee equivalent to one month of services for us to help with any tech support and transition. This consultant set up a meeting with my staff member and started asking her all kinds of questions and for logins into all our software systems and how we set up all the funnels and infrastructure and ad strategy. He followed up with a long list of systems he wants access to. I told him that if he wants our support with this, he will have to pay the estimate I sent, which covers all the tech support that he is asking for. This then led to the clients completely cancelling all our services and calling me freaking out because we own all the platforms that we built their whole lead acquisition system on yes it's our tech stack!) They are saying that we should've set up everything and let them own all the software accounts to run all of this. This was never agreed upon. They are freaking out on me because I also sent them an estimate for a $4000 transition fee to migrate all their data and consult with them on how to rebuild the system on their own accounts if that's what they want.
3 likes • 9d
Sorry, this is happening to you. I had a number of clients last year who essentially ignored the 30-day notice period for me as well. It always gets ugly when you push it, in my experience. At the end of the day a contract is a contract and for some reason small businesses think they can sign contracts with no implications, imagine if they were dealing with the bank right now for their mortgage? I do have in my contracts that we specifically own the assets that we create throughout, exclusive of their website, which is handed over to them when any outstanding invoices are paid. A client wanted to pause us for Google Ads and move on, and I said he could do it, but he'd have to move all his landing pages and set up tracking again. He put that into the too-hard basket, and he's still a client today. Speaking from experience, nice "guys" finish last. As Ben says, a contract is a contract. Comes down to what is in that, and then how firm you want to stand or whether there's a point where you cut your losses and get rid of the stress in your life. It's one of the things I like about using GHL: we control it. We actively incur costs for this software, so it can't just stay where it is if a client is no longer paying. It's hard to move if they don't have GHL either. And if the new agency does use it, then they can buy the landers from us if they want. I know for certain if you mess with the big agencies like King Kong here in Australia, they'll send the collection agencies after you. Contract is a contract.
Has anyone had success offerings services?
Has anyone had success in service offerings? I've been doing a lot of work with GA and GTM, and want to offer GA and GTM services (setups, migrations, etc). However, I'm unsure of how to structure the offer. Should I: - Focus on setup/implementation, since it pays the most, but these are one-time engagements - Offer running/managing GA and GTM for businesses (though for a much lower monthly fee than setting it up. I know the big difference is needing a constant pipeline, due to the nature of the engagements.
2 likes • 27d
Services become commoditized Martin, so it becomes saturated very quickly. Because all of us "agencies" are basically in a sea of sameness, often it comes down to how we position our service as an offer that drives a specific outcome as John mentioned. You also need to consider what the prospect wants versus what you want to sell to them. I think GA means Google Analytics, it might mean Google Ads. So does the client want a better understanding of the impact of their marketing? or are you selling to agencies that don't have the internal skills or capacity to handle it and need someone like yourself. The outcome your target prospects want becomes the basis of your offer. Either way you have to remember that if you're using paid ads to acquire clients then you will be paying an amount per client (CAC), and from that you'll be getting revenue. You need to get to a position where your cost per client to CAC LTV makes sense otherwise you'll turn it off. Fixed cost, especially smaller amounts, in my opinion make it harder to sustain your ads. You need everything in alignment. High upfront and strong long term LTV is where businesses get to the point of putting their foot on it and never stopping their ads again.
1 like • 27d
@Martin Clinton I just mean a one off charge, so you charge 2k upfront, for example, and nothing post that. The small LTV can just make it really challenging to keep hammering your ads because every month you need everything working in your favor to get your pipeline in alignment otherwise you're going to bleed money.
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Byron Trzeciak
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@byron-trzeciak-6428
Owner & Founder of PixelRush

Active 45m ago
Joined Jan 1, 2026